Philips India — repair

Address:Chennai, Tamil Nadu, 91
Website:Www.philips.co.in

Sir i purchsed portable recorder rr200it got repared as its recording portion is not working, though complained to your service centre at shanmugam road tambaram 600073 (Global electronics) on 27/12/17 but so far no reply. Kindly supply necessary parts and get my set repaired at an early date, as iam sr. Citizen hence the request.
Yours,
K. S. Narayanan
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Philips India customer support has been notified about the posted complaint.
Dec 17, 2017
Updated by kaliapettai
Sir, since 20 days have passed i didnot hear anything from the service branch at shanmugam rd Tambaram chennai 600073 I request you to kindly make available the necessary part (recording head for PhilipsRR200) to the centre and get my set repaired at earliest possible time
Thank you,
Yours,
K.S.Narayanan
Dec 17, 2017
Updated by kaliapettai
With regard to above my phno is [protected]
Dec 19, 2017
Updated by kaliapettai
Sir it is unfair that even after nearly a month of my request toget myset RR200 repaired nothing forthcoming (request made at yourservice center at shanmugam rd Tambaeam west, 600073. for want of recording head, I wonder how an organisation of reputed concer could repairits own product?, Is it service after sales?
Therefore irequest you tokindly help me in getting my set repaired iam 72 years of old and my main padt time is to hear music cassetts which iam devoid of
Thaks
Yours faithfully,
K.S.Narayanan
Ph [protected]
Complaint comments 

Comments

Hi,
I have bought Philips mixer last month and it’s service post complaint happened twice with Jar and mixer. Literally feeling helpless where forget about replacement even repair is done shabbily.

I tried to find ombudsman in Philips, that is missing too.

Would appreciate for any help for refund or next steps can be recommended?

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