Philips India — Spa8000b

Address:

ARS Service, Boring Road, Patna, Bihar

I had purchased 4 years ago a Music System Philips SPA8000B. For last six months, there was some kind of Disturbing sound. First there was problem for a Speaker so I detached it and later it created for another one so removed another also. Finally I had to carry it to a Service center at Boring Road, Patna.

The In-charge of Service center said that I C might have gone. After four days when I visited he delivered it but Charged me Rs. 975/- without a proper bill for changing an I C.

I do not know what is Reasonable Charge for it but seems too much for an I C and for the Music System which cost is only Rs. 8000/- . Secondly I never expected Philips product to last for 4 years.

Of course it is an electronic item and may happen. But Service Should be given at reasonable cost. Also Philips India need to boost and strengthen the Service because market is competitive and others are providing better service.