Philips India — Steam IRON/Defective Pieces

Dear Team,

I have purchased Steam IRON and getting heating issue from day one.
I have booked the complaint N number of times and same engineer visited and suggest that their is no issue in same but as per out past experience and usage of Steam IRON of philips the new one is not up to the standard.

Request you to please change my IRON with a good quality new IRON and resolve my issue on TOP Priority as i am total frustrated with this time service i have received from Philips.

Mode No. GC 1920
In warranty

Thanks
Shray Gupta
[protected]