Philips India — television

manish0202

from Delhi, Delhi

Address:	Bagpat, Uttar Pradesh, 250609
Website:	www.philips.co.in

I bought a 43inch smart ultrahd philips tv and its display got black and then i called philips customer care number and registered my complaint on [protected] and the same day company guy visited me and told me that there is an issue with backlight and new part complaint would be registered. So, i told him to do that and he registered but now when i call the company who visited me they told me that your part wouldn't come or it could even take years. So, i called [protected] and they gave me 3 different numbers 3 different times of branch manager, area manager and senior area manager but none of them answers and all of them are either switch off or not answering constantly and i am just going in circles not getting any answers.
I registered my complaint on 05-nov-2018

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Philips India customer support has been notified about the posted complaint.

Nov 24, 2018

Updated by manish0202 They still are not resolving my issue and even saying that their company is getting shut down and they haven't contacted me yet.

Jan 22, 2019

Updated by manish0202 Its been three months, they have my led saying it can't be repaired and doing nothing for three months. This is philips service.