Philips India — Television set with warranty- warranty is not being taken care. Harassing customer to pay extra even under warranty

Address:	Bangalore, Karnataka, 560029
Website:	www.philips.co.in/c-m/consumer-support

Dear Sir,
This is complaint for TV. I purchased this TV 1 year back & I have warranty for 3years TV . The TV is now not working and I am following up with customer service from 4 months The customer service of philips is least bothered and they are harassing me to pay extra or leave it. I dont mind even paying it. I just asked them to come & fix and take money even if it is under warranty I am ready to pay extra but they have asked me to transfer the amount first without any confirmation of reciept only then they will take care. I am helpless and after taking money if they dont turn up I will lose money and they dont pick up calls. everytime they make different stories if they pick. extremely irresponsible staff my complain number is BAN [protected].Please can you take action and help me.
The area manager for philips is Mr Satya [protected].
My name is Ameer Jan and I am the customer . my number is +91-[protected]