Philips India — trimmer

Address:

Raipur, Chhattisgarh

It is almost 1 month and they have not replaced my trimmer. Neither they have informed me about current status nor they had requested for replacement of the product till today. I went to the service centre on 6th sept. On 13th i received a message on my mobile number that the product has been registered for replacement. I contacted the service centre and customer care both said that the product could not be repaired and therefore, it will be replaced since it is in warranty. Every week from then i was informed that i will receive the product within 1 or 2 days. Till today i have not received it and when i contacted the person named mr. Subhojit, he said that today only they have requested for product replacement and it will take another 10 to 15 days. It is really frustrating and annoying...