Philips India — Trimmer charger replacement and irresponsible staff at service center

Address:

Hyderabad, Andhra Pradesh, 500084

My trimmer charger stopped working (Bt3200). I confirmed that at nearest service center and asked for replacement as i have 2 yrs warrantty (I purchased on dec 2014). He suggested me to contcat main service center located at himayat nagar, hyderabad. I called them checked for availability of the charger for replacement (Conveyed the specifications on the product). They said its available and ask me to come and replace. I traveled for 25 km from my place on the belief of that guys words. But finally i went there, he simple said charger is not available. The guy who talked to me on phone not in the shop, when i went there and not attempted my call when i tried calling from there it self.

I kept leave on that day for this purpose, they were wasted one complete day 4hrs of travel (In hyd traffic).

Very worst irresponsible service i have ever seen in any domain.

Please take action on that dealer (Himayat nagar, hyderabad mahalakshmi electronics)