Philips India — unserviceability of led tv 50"

Rajneesh Kumar

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110075

My complaint no. Del[protected] dated 15 july 2017 has still not been resolved. It is understood that a component having description as power unit has failed and is to be despatched to delhi from your aurangabad depot. This has not been despatched till date by them and the tv remains unserviceable. My constant telephonic interactions with mr rajesh your delhi service center manager (Mobile no. [protected]) also have not yielded any results.

I request you to please look into this and get the required component despatched to delhi asap so that the issue could be resolved.

Alternatively please get the tv replaced under warranty free of charge. I await a quick decision now. Thanks

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Comments

George Mammen

from Delhi, Delhi

Complain ref.Phl[protected]. The complain has not been addressed till date, and your official whose phone no. Is [protected], spoke rudly and asked me to complain. I was of the impresssion that philips was a reputed concern as my worked for philips holland in the 60, s