Philips Tv — Philips television

Address:

New Delhi, Delhi, 110022

I had purchased a 32 inch television on 29/6/15 (32 HFL / 5039). since purchase I have been facing a problem with this TV. Some liquid is coming out of the TV from the left down corner. For this since December month, I had been contacting M/s Raj Elecgtronics, R K Puram, New Delhi, who had not at all provided any support to me. Then On 27/1/16, I had lodged a first complaint with Philips and complaint was allotted to [protected] Mr. Amrish with code No. S91385. But no result. Again on 6/2/16 complaint was lodged with Job No. PDEL[protected]. The engineer came and took the LED TV on 6/2/16 which was returned on 11/2/16 but the problem was still existing. Again 12/2/16 compalint was lodged with comp, aint no. PDEL [protected]. Since then no action has been taken.

Again on 29/2/16, M/s Raj Electronics R K Puram, New Delhi was approached for help but no support was provided and Matter was referred to Ms. Mohit Arora. Mr. Mohit arora has also not provided any support in my case.

I just want to say, that the LED TV is only 6 months old and it is creating so much problem. How will the TV survive in Long run.

So my request is that my LED TV may be replaced with a new one and Ms. Raj Electronics may be advised to support its costumers once product is been purchased from them,

Contact No. [protected].
Address - Flat No. 568, Sector-9, R K Puram, New Delhi.