Phillips — philips 4k tv video not working

Address:	Ranga Reddy, Andhra Pradesh, 500019
Website:	Phillips 4K TV

Hi Team,

It's been more than 2 months my TV is not working I have emailed to the Philips TV customer service mail but no one is responding

Can you please escalate the case to concerned authority and please give me a phone number to whom I can speak to.

FYI: When i tried calling the Customer Care they are simply saying we are not responsible to confirm on this issue and asking me to contact the Service executive manager. When i speak to Service Executive Manager he confirmed that this particular product from Philips has stopped the production and facing a lot of issues to get the spare parts.

If this is the case and it will be the case, with all due respect i request to provide my Money back and take back the TV.

Thank you,
Srinivas Gubbala
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