Phillips — phillips speaker not working within 1 month of purchase and both amazon and phillips are not supporting

Address:	Mohali, Punjab, 140301
Website:	Phillips & Amazone

Dear Team

I have purchased Phillips model no MMS8085B/94 on 20-Oct-2018.Voice of both speaker have stopped coming with effect from 3-Nov-2018.Have raised complaint on customers care with complaint no SUP001/582947 on 11-Nov-2018 & SUP001/586617 on 27-Nov-2018but till date no one have contacted for fixing the issue. Customer care number is also not contactable since than. Worst experience of buying Phillips product from Amazon who don't take any responsibility after return time over nor help in contacting respective brand escalation matrix. Whereas Phillips is worst support and customer care where neither complaint is getting addressed nor customer care is contactable during official hours.

Please address the problem or atleast be approachable to your customers.