I believe that Phillips products good quality products since long time.But now its changed as it like other companies making money from customer by cheating them.Every customer spending 2k on purchasing Phillips trimmer(qt4011/15).Just bcz of blade repair we couldn't able to use the trimmer. I requested many times on alap customer care services and they were saying unavailability of parts.
Customer assume that, Phillips intentionally making unavailability of this accessories, parts why because they want to increase their main product sale.Once we don't get parts then we go for new one.
Definitely Phillips loss their customer trust.
You people are providing different varieties in timmers why can't make it available spare parts? Was this information helpful? |
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