Phonepay — Transaction successful but balance not updated in the phonepe app

Address:

539,Mahatma Phule Peth, Kashinath Pahilwan building,Pune 411042.

My mother had sent me Rs.700 via phone pay app on 2nd October.Her App shows that Rs.700 are sent successfully to my account and even my own app shows Rs.700 received.
But the problem is my account balance is not getting updated on the phone pay app and doesn't reflect transaction of Rs.700.

Please help me.