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PhonePe Complaints & Reviews

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Updated: Aug 1, 2026
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PhonePe reviews & complaints page 30

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A
Ahsaan Sabri
from Mainpuri, Uttar Pradesh
Dec 21, 2021
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I did a transaction of Rs 160 through phone pe upi on 09/09/2021 which is showing successfully but the money did not reach the account of the person...
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    R
    Rohit8209
    Dec 21, 2021
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    My primary mobile number PhonePe account has been blocked without any prior concern. The customer support is saying you can't access the account on the primary number (blocked number account) anymore. Does this mean I can't use the app in this given life?
    I request to unblock my PhonePe account on primary mobile number.
    PhonePe customer support has been notified about the posted complaint.
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      P
      Parvathy Nandhu
      Dec 21, 2021
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      My phonepe account was blocked and I don't know why. I can't open my account as a message keeps showing when I login. Please resolve this issue so that I can make transactions using phonepe.
      PhonePe customer support has been notified about the posted complaint.
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        V
        Vinodbapatla
        from Ongole, Andhra Pradesh
        Dec 21, 2021
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        Yes, i purchased 400 rs google play recharge code amount debited and successful but showing recharge code, plz slove my problem and return my amount
        PhonePe customer support has been notified about the posted complaint.
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          E
          EswarRavi
          Dec 20, 2021
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          One month before I am deactivated my Phonepe account permanently for some reasons, But I want to create new Phonepe account in this time, But Iam unable to create my phonepe account...
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            P
            prempalyadav1
            from Gurgaon, Haryana
            Dec 18, 2021
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            I made a transaction on 10 November 2021 of rs 5000.
            But the beneficiary not received that payment till now.
            And still the amount not refunded in my account .
            I made a complaint on consumer helpline . My consumer helpline docket number is - 3166941
            PhonePe customer support has been notified about the posted complaint.
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              C
              Call me on 7439603809
              Dec 18, 2021
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              Address: I'm

              Of the same iuyy of the same of
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                C
                Call me on 7439603809
                Dec 18, 2021
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                Address: I'

                Of course you of your
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                  C
                  Call me on 7439603809
                  Dec 18, 2021
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                  Address: Indian

                  I who have been a unique
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                    P
                    Pradeep re
                    Dec 16, 2021
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                    I have recharged via phonepe for rs 199 to sundirect dth and the amount was deducted from my account but recharge was done .
                    Than i call to sundirect customer care and i ask to renew my account they simply said the amount was not received from your said and they simply said ask to phonepe support then i raised the tickets in phonepe but no response from phonepe side.
                    PhonePe customer support has been notified about the posted complaint.
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                      RAVULA VAMSHI
                      Dec 16, 2021
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                      I was booked train ticket from irctc app and payment section i choosen phonepe wallet, but amount was deducted from my phonepe wallet but ticket not booked. Please refund my money as soon as possible. Im attaching photo
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                        P
                        Prathap H S
                        from Bengaluru, Karnataka
                        Dec 14, 2021
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                        Address: Ashford Park View, Site No – 9, Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore / Bengaluru Karnataka, 560034

                        Transaction amount not refund and not receive by receiver I am transfer amount from my phonepe through house rent amount debited my account date : 04/12/2021 transaction ID : NX21120414240260917756791
                        amount : 1600
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                          B
                          Baltiram
                          Dec 13, 2021
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                          Sir amount debited from my bank account but not credit in murchent account through phone pe translation I'd is T2112121349313143035354.. date and time of transaction is 12 dec 2021 at about 1349 hrs please refund my amount..
                          PhonePe customer support has been notified about the posted complaint.
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                            P
                            Palutla siddaiah
                            from Kurnool, Andhra Pradesh
                            Dec 12, 2021
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                            Address: Kristipadu v dornipadu m kurnool d ap

                            Ticket[protected]not add my account
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                              P
                              Palutla siddaiah
                              from Kurnool, Andhra Pradesh
                              Dec 12, 2021
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                              Address: Kristipadu v dornipadu m kurnool d ap

                              Ticket[protected], not add my account
                              PhonePe customer support has been notified about the posted complaint.
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                                C
                                Chilaka Bixam
                                Dec 12, 2021
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                                My account got blocked unexpectdely... Please unblock my account immediately as i'm unable to access my account... My phonepe number is [protected]. Please resolve my issue immediately..
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                                  G
                                  GOKULRAJ PARIPPALLY
                                  Dec 11, 2021
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                                  Resolved

                                  Address: Phonepe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

                                  Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. The call centre is also not aware of the specific reason. So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot.
                                  Dec 14, 2021
                                  Complaint marked as Resolved 
                                  Thanks Phonepe Now my Account is active😊🙏
                                  PhonePe customer support has been notified about the posted complaint.
                                  My Phonepe account was deactivated and despite of several assurances for getting the same active nothing fruitful even after months and months.
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                                    M
                                    MALAY SINHA
                                    Dec 9, 2021
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                                    It is very regretted that my someone else is using my debit card and found wrong transaction which has been done from my debit card without my consent. The details of fraud transactions are as follows:
                                    3 Dec 2021 by debit card-OTHPG 540736 PHONEPE RECHARGE BANGALORE-190.00
                                    4 Dec 2021 by debit card-OTHPG 830512 PHONEPE RECHARGE BANGALORE-160.00
                                    5 Dec 2021 by debit card-OTHPG 794049 PHONEPE PRIVATE LIMITEBANGALORE-159.00
                                    6 Dec 2021 by debit card-OTHPG 400138 PHONEPE RECHARGE BANGALORE 80.00
                                    7 Dec 2021 by debit card-OTHPG 712807 PAY*WWW PHONEPE COM GURGAON 95.00
                                    8 Dec 2021 by debit card-OTHPG 666097 PHONEPE RECHARGE[protected].00
                                    Dec 2021 by debit card-OTHPG 696348 PHONEPE PRIVATE LIMITEBANGALORE 80.00
                                    8 Dec 2021by debit card-OTHPG 709999 PHONEPE PRIVATE LIMITEBANGALORE 80.00
                                    Total amount is 1004/-

                                    Kindly investigate into the matter and refund my unauthorised tnasactions amounting Rs one thousand and four only.

                                    And request you to block all fraud transaction from my debit card.

                                    Regards
                                    Sibanee Sinha
                                    PhonePe customer support has been notified about the posted complaint.
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                                      A
                                      avnish@1
                                      Dec 9, 2021
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                                      Respected Sir/Madam,

                                      Subject: Complaint about an unauthorized/fraud transaction in A/C No. [protected] in the name of Mohit.

                                      This is to inform you that my name is Mohit and I hold a savings account in your branch. My account number is [protected].

                                      I am writing this to bring into your concern that on 08/12/2021, three transactions of Rs. 20, 000.00, Rs. 20, 000.00 and Rs. 7, 500.00 was debited from my account having transaction ID T2112082120401067948627, UTR No.[protected], transaction ID T2112082123059049447268, UTR No.[protected] and transaction IDT2112082128065860823253, UTR No.[protected] respectively. I beg to inform you that this transaction was not carried out by me in any physical or online form. I am quite surprised to mention that this might be a fraudulent transaction.
                                      Tabulated details are also provided herein below for your ready reference:

                                      Date & Time Transaction ID UTR No. Amount
                                      [protected]:21 PM T2112082120401067948627 [protected] 20, 000.00
                                      [protected]:23 PM T2112082123059049447268 [protected] 20, 000.00
                                      [protected]:28 PM T2112082128065860823253 [protected] 7, 500.00

                                      I request you to kindly stop all payments from my bank account till the date this issue is resolved and freeze my account for all online and offline transactions. Kindly, look into the matter and guide me through the best possible solution to this problem. I shall be highly obliged for your kind support.

                                      Thanking You,
                                      PhonePe customer support has been notified about the posted complaint.
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                                        J
                                        JAHEN DEBBARMA
                                        Dec 7, 2021
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                                        I recharge on 6th Dec 2021 in my jio number but recharge is still processing also my money debited from BANK.

                                        NOW i want to get refund my money.
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