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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 30

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Y
Yogesh2000
Sep 23, 2021
Apr 25, 2022
This thread was updated on Apr 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction showing processing since two days but money deducted

I have initiated transaction on phonepe to send money to relatives . But The money deducted from my account and not recieved in relatives account. It is showing processing since last two days. Now tell me what to do for such a condition....
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H
HarshaReddyHve
from Hyderabad, Telangana
Sep 22, 2021
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Phone pe account blocked

Address:Hyderabad

I temporarily disabled my phone pe account but I want to unblock my phone pe account but they are not unblocking please unblock my Phone pe account...
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R
raminder67
from Delhi, Delhi
Sep 22, 2021
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Fraud of Rs.25000 through UPI payments

It is informed that on 18.9.2021 at around 10 to11 AM, I received unknown calls from Mobile No.[protected] and No. [protected] posing himself as my well known DIG, CRPF Shri Jaidev Kesri. The voice of caller was similar to Shri Jaidev Kesri. He stated that he will send me Rs.25000/- for further transfer to his child. Then I received a false text message from him containing transfer of Rs.25000 in my account. Though, I called Shri Jaidev Kesri,...
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T
tiger1551141
Sep 20, 2021
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Transaction Successful But Payment not made

Address:Sadulpur

Dear Sir/Ma'am,

I Transferred Rs.7000 on[protected] from my mobile [protected] through Phonpay UPI to Mobile Number [protected].
The Transaction is successful but the party till date has not received the amount.
The Amount is deducted from my account on 16-9-21. I am attaching all the Screenshot of all the Proofs hereunder for your consideration kindly look into the matter and do the needful asap....
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1
19Jay19
from Meerut, Uttar Pradesh
Sep 20, 2021
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Payment success 19 Aug 20121

Address:Village Bhadurpur Mohiuddinpur Meerut

Sir
I am Jayant .I make a payment through phone p my upi ID is ([protected]@ybl )of Rs2000 in 19August2021 to guru kirpa enterprices .balance is deducted to my account but merchant did not accept the payment .traction I'd. P2108191204517198628691. My account in canra bank..the account specified in bank is not matched with merchant account ..account given by bank is [protected]..is not merchant account..my account no.[protected]...
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S
Sumit5119
from fazilka, Punjab
Sep 17, 2021
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Account blocked company not responding

Unable to login phonepe account. payment is blocked in wallet. Company is not responding. Wallet no. [protected]...
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V
Vishal Kumar Reddy Bijjam
Sep 17, 2021
Sep 17, 2021
This thread was updated on Sep 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispute of charge refund

Address:Nandyal ,kranti nagar,near current office, Near current office

Have purchased a product due to defective i have cancelled the amazon people have done the refund successfully on 23rd aug of Rs 947 but the amount still not reflected into my bank account more the then 10 days have passed i have sent email with complete details but still there is no response
for the mail many customer say that you don't respond to any complains please
do it as we are depending on you people...
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H
Himalayan AyurCure
Sep 16, 2021
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Reward

I have applied a reward coupon in puma but transaction failed. I am unable to apply coupon again....
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S
Shreeti Singh
Sep 16, 2021
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I am complaining regarding fraud

Address:NJP MAIN ROAD NEAR NETAJI STATUE SILIGURI WEST BENGAL

While using phonepe one message pops up with a scratch card after scratching it shows you earn a reward worth rupees 1995. After claiming that reward instead of credit it got debited from my account.

HELP ME OUT
AS BECAUSE IT WILL DECREASE YOUR GOODWILL IN THE MARKET....
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G
Goyalmk
from Gwalior, Madhya Pradesh
Sep 15, 2021
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UPI payment transaction

Address:Sagrtaal chauraha, gwalior

Sir,
I have booked a Log cylender dt. 24/08/2021 and payment make with phonepe. And amount cut in our bank statement. But A msg received from IOC that no receive the amount.
They said amount credit in you account within 7 working days. But till date no AMT receive in bank account.

LPG delivery received with cash paid.

So kindly check and credit the amount rs. 943.50 in our bank account.
br...
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M
maheshwarikale
Sep 15, 2021
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Did not receive my money

I Prashant Ramesh Kale sent 25k money from phonepe on 17 july 2021 the money get deducted from my account but did not receive at receivers bank....
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A
Abhijeetsharma
from Delhi, Delhi
Sep 15, 2021
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Amount debited from my account but remains uncredited to receiver

Address:Phonepe

I have transferred an amount of rs 808 via reference number T2109131207575195832247. I have checked the receiver bank statement money not credited. Please do the needful as soon as possible...
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R
Reshma Shamashuddin Nadaf
Sep 14, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I wanted to raise fraud transaction..

Address:Ashford Park View, Site No – 9 Industrial Layout, Koramangala 3rd Block,80 ft Road, Bangalore-560034
Website:ebay199.com and ebay988.com

Fraud transactions are done through my Phone pe app... I lost Rs. 3, 02, 704/- ... FIR also done in local cyber crime department... They need full transaction details with account number, which bank it's credited... For this to whom we need to contact in Phone pe ? Please provide your contact number and email for further communication... [protected]@gmail.com to this email id......
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S
Sankardgl
Sep 14, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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wrong account transfer and the bank on hold payment

Address:Dindigul

Hi,

I did the transaction on 2nd jul 21 to wrong account number via Phone PE.
The money was debited from my bank account .
we immediately call the bank and asked them to cancel the transaction to the benificary account holder.
Bank also onhold ready.
The same day we register the complaint in phonepe on the same day.
Phone pe recommended to contact the bank.
So we contacted the bank...
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R
Rony654
from Budaun, Uttar Pradesh
Sep 13, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
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My account has been blocked

Why you blocked my phone pe account without any reason..My phone pe account [protected].
Am using phone pe from last five years now you blocked my account without any reason..
Please open my account...
+1 photos
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N
Nd Dn
Sep 13, 2021
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About blocked account

My details are as follows,
Registered email id- nd[protected]@gmail.com
Registered mobile no. [protected]

Dear sir,
Today I came to know that my account is blocked because of security reasons.
I also called your customer care team.
They are saying I violated section 11 of your terms and conditions.
According to section 11,
You can operate only one PhonePe wallet at any given...
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J
Junaid_jp786
from Kanpur, Uttar Pradesh
Sep 13, 2021
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Unauthorized Charges

Address:Kanpyr
Website:www.phonepe.com

Phone Pe notification came in my mobile. There was a gift voucher in that notification. Scratched that gift voucher. After checking I saw that I have won Rs. 1967/-. It was written in the voucher that this amount should be sent to your bank account. As soon as I remitted that amount to my bank account, I immediately got a debit message from the bank that Rs.1967/- has been debited from your account. I was not aware of that gift voucher and...
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M
Mahalaxmi Dinesh
Sep 12, 2021
Sep 12, 2021
This thread was updated on Sep 12, 2021
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No Refund done to debited amount for failed transaction

We had failed transaction on 6-9-2021 but amount is debited .. But now after 6 days also no refund had made.. Pls help me to get my debited amount of 5000...
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R
reevaraju
from Barrackpore, West Bengal
Sep 11, 2021
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Blocked phonePe account with no 9153080945

Sir suddenly i saw that i am unable to open my phonepe account with number [protected]. When i called their customar support the told me that i have been blocked my account.
But i have never done this in my knowledge. Now i want to back my previous phone pe account as i use it for some important transaction.
Kindly do the needful sir.
Their opinion is not true about to block my account as per my request...
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M
Masood1234
from Allahabad, Uttar Pradesh
Sep 11, 2021
Sep 17, 2021
This thread was updated on Sep 17, 2021
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Money deduct from account but not done successfully

Today i had make a payment for electricity bill of rs.1781 via phonepe
In history not showing anything but money was deduct
UPI/[protected]
UPI/[protected]@ybl...
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