PhonePe — about deducting amount two times | |||||
On 06/12/2017 i had recharged my airtel number from phonepe app. After some day i had seen that the recharge was done 2 timed and amount from my account is deducted 2 times. When i had recharged first time the app had not taken my otp from bank app was hanged. Due to this i had recharged it again this time recharge was successful but the both recharges was success so that i lost my balance of rs.438/- and wallet balance of 10 two times that is i lost total rs. 896/-. Now the company is refusing me to return my half of the amount. My transaction id as per app are nx[protected] this shows timing 12:39 pm and nx[protected] at 12:40pm. My registered number for phonepe is [protected] from which recharge is done on [protected]. Please return my amount. I had also mailed complaint and talk with customer care but no use. Was this information helpful? | |||||
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