PhonePe — account is blocked for no reason | |
Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. I have 4303 rs wallet balance and some transaction are in pending status. The call centre is also not aware of the specific reason. So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot. My number is [protected]. Was this information helpful? | |
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PhonePe customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Phone pay transaction 04Aug.2018.was failed but I not refund that amounts .(Rs3247).please refund my amount.
Reply
I am a regular user of phonePe and have been using it regularly. I bought Gold, did online shopping, received cashbacks, linked my bank accounts, etc.
yesterday, I tried to open the app and I got message that my account has been blocked. I contacted their customer care but no satisfactory response was given. they are only vaguely saying that 'terms and conditions' have been violated. I asked which terms and condition have I violated, then they are not giving any proper response.
My money and gold remain trapped with phone pe and that too without any satisfactory explanation.
My account is blocked, without giving any proper information.
Government of India should take strict action against such arbitrary and unilateral decision.
Kindly help me to unblock my account and release my money and gold with phone pe.
yesterday, I tried to open the app and I got message that my account has been blocked. I contacted their customer care but no satisfactory response was given. they are only vaguely saying that 'terms and conditions' have been violated. I asked which terms and condition have I violated, then they are not giving any proper response.
My money and gold remain trapped with phone pe and that too without any satisfactory explanation.
My account is blocked, without giving any proper information.
Government of India should take strict action against such arbitrary and unilateral decision.
Kindly help me to unblock my account and release my money and gold with phone pe.
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