PhonePe — amount 100000 (one lac) deducted but not sent to receiver

Address:

Varanasi, Uttar Pradesh, 221010

I have done rs. 100000 (One lac) transaction from a/c no. [protected], union bank of india, rathyatra, varanasi, up, to a/c no. [protected], ifsc ubin0rrbkgs dated 10.05.18 but as per the suggestions of your customer care i did complain from receiver bank but till now it is not clear that amount is where or in which account gone. Please help me to feel the requirement of money. I am suffering from deep challenge.
Regards
Ramlochan prasad dangi
Varanasi