PhonePe — amount debited but not credited to receiver

Address:

H. no 342 nangla enclave part 1, Faridabad, Haryana, 121001

This is regarding transfer of an amount of rs 3000 from my sbi to pnb bank account ([protected]) amount on 4 june 209 at 10:40 pm through phone pe utr no for the same is[protected]. Phone pe executive says talk to pnb ad amount is already transferred and pnb executive says talk to phone pe and sbi as we have not received the amount sbi says we are not laible then who is liable for all these i transferred my amount only but lost by rs 3000.