PhonePe — amount deducted from the bank but the receiver didn't receive it

PhonePe — amount deducted from the bank but the receiver didn't receive it

M Manis_92

Hi, I did a transaction of worth 15000 rs on 31st august. The amount got deducted from my account but the receiver didn't receive it. The receiver's bank says they didn't get any such amount. Phonepe says it is successful. My bank (Standard chartered says it has nothing to do with it as it is related to upi) Receiver's bank (Boi) : denies any such transaction. Please find the details of the transaction underneath : Upi id : [protected]@ybl Utr :[protected] Transaction id : p1908311909209018950363 Please help me here asap as it is really urgent. Was this information helpful? No (0) Yes (0)
PhonePe customer support has been notified about the posted complaint. Sep 06, 2019 Updated by Manis_92 Hi, So far no one helped me here . The bank says since the transaction has been made through phonepe (i.e via upi) they cannot help me here . Phonepe says it has nothing to do with them . I am chasing these people like a dog but for no help . Who the hell is i am supposed to talk to now, who is going to help me out here. This is so frustating and at times i feel if this is how customer's should be treated . If not getting help here, next i am going to file a case . This is getting out of control now . Sep 07, 2019 Updated by Manis_92 Here i have attached statement of Receiver's bank statement where the transaction couldn't be seen . If someone is going to help me out here .
1 Comment	Share
Submit Close

Related PhonePe reviews

View all 3467 PhonePe Reviews

Comments

kavita patar

from Mumbai, Maharashtra

31/08/2019 I transfer the money using phonepe you transaction at that time transaction shows pending but money was deducted.
4/09/2019 it shows transaction successful but money didn't credited to receiver account..
I contact phonepe, receiving bank, sender bank but all are blaming each other...no one is taking responsibility.