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Updated: Jan 17, 2025
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Standard Chartered Bank reviews & complaints(1725)

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P
[email protected]
Jan 17, 2025
Jan 23, 2025
This thread was updated on Jan 23, 2025
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Fraud transition release my money

Address: 7 villege juhli post Juhla dis katni

Dear sir
Mere. Account se fraud transition ho gya hai apse nivedan hai ki Mera Paisa refund krne ki kripa kre other wise policy complain
Transition
amount 1 rs or 3999 rs please refund my money...
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P
PManohar09
Oct 14, 2024
Mar 13, 2025
This thread was updated on Mar 13, 2025
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Neft transaction not reflecting in my credit card statement

24th Aug Transferred Rs.25000 twice from my SBI SB Account NO:[protected] with the following UTR number to my Credit card account No: [protected]

SBIN[protected] Rs.25000
SBIN[protected] Rs.25000
only one transaction has been credited to my credit card account. I had raised a complaint about the same with both banks but none of them are resolving the issue.
SBI says they have successfully credited...
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Mkaif Agb
Oct 2, 2024
Oct 12, 2024
This thread was updated on Oct 12, 2024
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Complaint Regarding Uninformed Minimum Balance Charges and Request for Account Closure

I am writing to formally lodge a complaint regarding the deduction of ₹1400 from my account due to minimum balance charges. I have held an account with Standard Chartered Bank for the past three years, during which there were no minimum balance requirements, nor was I informed of any such policy change.

This charge was imposed without prior notification, which I find to be highly unacceptable and unprofessional. As a result,...
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Himalaysagar kanojiya
Sep 27, 2024
Mar 14, 2025
This thread was updated on Mar 14, 2025
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I'm complaining about charges on a failed transaction,

Address: D M Towers, 21/1 Race Course Road, 452 001, Indore

I'm using standard chartered credit card, I processed a transaction of 66263 inr transaction though credit app but its failed and refunded by the same day by app, however total amount refunded to bank but still thry charged processing fees including gst which is 785 rs.
I tried to connect standard chartered customer care but each time IVR disconnect my call, I send 2 mails for this but my problem was unsolved, because of this I'm mentally...
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ash.okkk
from Hyderabad, Telangana
Mar 20, 2024
Mar 22, 2024
This thread was updated on Mar 22, 2024
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Violation of DND / DNC

Dear Sir / Ma'am,

I have been receiving too many calls from the Standard Chartered Call center for credit cards / Loans / etc. I have received a recorded call this morning. This is despite registering in DND and DNC list many times. It is a very frustrating experience and I believe as a consumer I have a right to complain on this matter. Request you to guide me further to consumer courts/other forums so that Standard Chartered...
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khan.wasimraza
Mar 14, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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Immediate Attention Required: Harassment by Collection Agents

I am writing to bring to your urgent attention a matter o[censored]tmost concern regarding the conduct of your appointed recovery agents. Despite my ongoing efforts to address outstanding payments on my credit card, I have been subjected to relentless and unacceptable harassment in the form of multiple calls to both myself and my family members.

The numbers used for these calls, specifically [protected] and [protected], have caused...
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Geetanjali Katyal
Mar 8, 2024
Mar 15, 2024
This thread was updated on Mar 15, 2024
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Interest Charges levied on Credit Card

Address: Delhi

This is inform you that every month Interest & Other Charges are levied from last 5 months even after making complete payment. Because, they were at fault so they reversed back first two months but last month they charged Rs 4310 as interest even after payment on time. When called their customer care executive, he said it will be reversed so make rest of the payment. Now again this month complete payment had to be done on 10th and around...
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unicobib
from Bishnupur, West Bengal
Feb 27, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Harassment calls from SC to my Parents

Address: Bishnupur Bankura West Bengal 722122

I had an account with Standard Chartered Bank while opening the account I supposed to provide one nominee's phone number so I given my father's contact number([protected]). Few years ago I closed my account with Standard Chartered Bank. Now those guys call my father almost every day 3-4 times to take credit card. My father told them that you are calling to a wrong number but still they are calling. I send email to their Head office, Nodal...
+4 photos
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Abhishek Chandankhede
Jan 23, 2024
Jan 26, 2024
This thread was updated on Jan 26, 2024
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Unknown Trfd and interest charged

Address: Pune

Hi,
I have been applied an extra tax (trfd) on my credit card payment. I paid the bill before due date. But still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment before due date. can you please help me out in this situation ASAP...
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Abhishek Chandankhede
Jan 23, 2024
Jan 26, 2024
This thread was updated on Jan 26, 2024
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Trfd and interest charged

Hi,
I have been applied an extra tax (trfd) of 3180 and 1971 rs on my credit card. Also I have been charged with interest of 1004 and 1608rs. Even though I made the payment bill before due date. the due date for my credit card but still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment before due date. can you please help me out in this situation...
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AnkitJadly
from Kotdwara, Uttarakhand
Jan 6, 2024
Jan 9, 2024
This thread was updated on Jan 9, 2024
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Credit card extra payment taken

Address: Near primary school, neenbuchaur, kotdwara

Hi,

Hope you are doing well,

I have a query which i had from last year regarding the EMI of my I phone 7 plus which i purchased last year sep 2022 from your Credit Card. I have been waiting to complete the EMI so that i can double check and ask for an Explanation.

Now, I have purchased that phone for 16899/- and converted it to EMI for a processing fees of 253.48/-.

In September...
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sachinsinghla
from Faridabad, Haryana
Dec 22, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
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Bank not supporting in bank closure during health issue and forcing branch visit

I was using standard chartered bank as my salary account but due to their bad customer support I switched my salary account to ICICI.
Due to some personal health problems, I am unable to visit the standard chartered branch to close my account. So I have been requesting Standard chartered to close my saving account over customer support calls and written emails. I have also communicated that I will complete all forms or procedures...
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Ashok1207
from Jaipur, Rajasthan
Dec 20, 2023
Dec 22, 2023
This thread was updated on Dec 22, 2023
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Non credit of payment with SCB

Address: Mumbai

I have made payment of Rs.10000 on 20th December 2023 for credit to SCB in my credit card account4541 9823××××4851 from my icici bank account with reference ZIC[protected].please provide status
Ashok Gupta
[protected]...
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N
Nicky_rao_99
Nov 21, 2023
Nov 26, 2023
This thread was updated on Nov 26, 2023
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Late fee by changing due date anytime of their own

I have a credit card ending in 8188 named for Yogita rao. I had an emi account and paid all the emi on time every month since 5 years. At times, they charged me late fee and I questioned why they said you did not pay on time. I asked them this why my due date. They change my die dates without prior notification every now n then. Hence, I cannot even setup auto pay on account. This last emi of mine was late due to date confusion only. br...
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Nicky_rao_99
Nov 21, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Late fee charged incorrectly

Address: Noida

I have a credit card ending in 8188 named for Yogita rao. I had an emi account and paid all the emi on time every month since 5 years. At times, they charged me late fee and I questioned why they said you did not pay on time. I asked them this why my due date. They change my die dates without prior notification every now n then. Hence, I cannot even setup auto pay on account. This last emi of mine was late due to date confusion only. br...
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Y
Yash4730
Nov 16, 2023
Nov 16, 2023
This thread was updated on Nov 16, 2023
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Communication of wrong information from the bank executive which resulted in depletion of my Cibil score

Address: Bank: STANDARD CHARTERED BANK IFSC: SCBL0036061 MICR Code: 462036002 Branch Code: 036061 (Last Six Characters of IFSC Code) Branch: Bhopal City: Bhopa

I used to have a standard credit card which in July 2023 I instructed the bank to close it I have the screenshots of the trial mail which I am attaching below but irrespective of my application the Standard Chartered Bank, I once called them and asked about the closure of my credit card they assured me that the credit card was closed in July itself and told me that all the mails which I'm receiving are fake, so I was confirmed that the bank...
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Brahma05
Nov 5, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Unable to redeem rewards Points

Address: Powai Branch Area Mumbai - Powai Branch Address Unit 101, DELTA Building, Hiranandani Gardens, Powai, Mumbai- 400076

Hi Team,

I have tried contacting the Standard Chartered Bank Credit Card Team but no one was helpful. Even I have written multiple email even though there was no reply from the team. I would like to take this up you. As They have charged with high interest when the outstanding amount but when i have paid all the outstanding and now i want to use my rewards points it is saying the card is not registered but when i login my...
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U
udhayadi
from Vadodara, Gujarat
Oct 31, 2023
Nov 2, 2023
This thread was updated on Nov 2, 2023
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Standard chartered credit card false and wrong billing

Address: Chennai
Website: sc.com

Sir,

I was using Standard chartered credit card for the couple of years. They used charge extra amount without any reasoning.

Complaint no.1

I am using SCB credit card [protected]

For single credit SCB seperating with two different account (Manhattan card no: [protected]) with different due with two different interest charges every month, I raised complaints on this...
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APai
from Mumbai, Maharashtra
Oct 27, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Unable to raise fund transfer limit - gross negligence and abuse of power by SCB

Address: CRESCENZO C-38/39, G Block BKC, Bandra East, Mumbai, Maharashtra 400051

I am unable to raise the fund transfer limit on my account - either through the online website or through the mobile banking app, I even tried calling customer care and getting the limit raised through them.

The website only allows me to decrease my limit, my limit cannot be increased on the website, I request you to allow me to increase my fund transfer limit immediately, this is a abuse of your powers and the depositors...
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J
[email protected]
Oct 4, 2023
Oct 7, 2023
This thread was updated on Oct 7, 2023
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Handover of credit outstanding recovery to third party without any consent.

I paid my father’s credit card outstanding to a third party named Shaha Finlease who claims to be the official recovery agent of Standard Chartered bank. There’s no communication after they recovered the amount. I need to transfer my father’s home loan to other bank but they are asking for portfolio rights proof from Shaha Finlease on behalf of Standard Chartered bank. It’s not reflecting on Cibil as well....
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