Standard Chartered Bank Complaints & Reviews

Dear Customer,
This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding the closure and NOC of your credit card with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.

Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,
This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding the issues on your credit card with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.

Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,

This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on 27-Oct-2023 regarding your credit card account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,

This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on 27-Oct-2023 regarding your credit card account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,

This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on 04-Oct-2023 regarding your credit card account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,
This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding your credit card account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,
This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on 15-Sep-2023 regarding your credit card account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,

This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on 15-Sep-2023 regarding your credit card account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.
Please be rest assured that at Standard Chartered Bank we constantly endeavor to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

Dear Customer,
 
We refer to your query raised with https://www.consumercomplaints.in on 01 August 2023.
 
In this regard, the details provided are insufficient for us to review the query and resolve the same conclusively.
 
Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete details for us to review and respond.
 
Alternatively, you can also approach our phone banking team, email us from your registered email Id with the Bank or login to your internet banking and share your query with us for further assistance.
 
Please feel free to write to us at head.[protected]@sc.com and we shall be pleased to assist you.
 
Assuring you of our best services always.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
X Indhu
From the office of Head Customer Service
 

Dear Customer,
 
We refer to your query raised with https://www.consumercomplaints.in on 01 August 2023.
 
In this regard, the details provided are insufficient for us to review the query and resolve the same conclusively.
 
Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete details for us to review and respond.
 
Alternatively, you can also approach our phone banking team, email us from your registered email Id with the Bank or login to your internet banking and share your query with us for further assistance.
 
Please feel free to write to us at head.[protected]@sc.com and we shall be pleased to assist you.
 
Assuring you of our best services always.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
X Indhu
From the office of Head Customer Service

Dear Customer,
 
We refer to your query raised with https://www.consumercomplaints.in on 01 August 2023.
 
In this regard, the details provided are insufficient for us to review the query and resolve the same conclusively.
 
Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete details for us to review and respond.
 
Alternatively, you can also approach our phone banking team, email us from your registered email Id with the Bank or login to your internet banking and share your query with us for further assistance.
 
Please feel free to write to us at head.[protected]@sc.com and we shall be pleased to assist you.
 
Assuring you of our best services always.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
X Indhu
From the office of Head Customer Service

Ref :07/23/12917354/SP/CRD
 
Dear Customer,
 
This is reference to your complaint dated 26 July 2023 raised in the Consumer Helpline platform.
 
We note that you have not mentioned your card account number in your E-mail. We regret to inform you that in absence of your credit card number we are unable to verify your account to enable us to resolve your concerns.
 
We request you to revert with your complete card number along with your query to enable us resolve your concerns.
 

Please feel free to write back to us for any further support. We will be happy to assist you.
 
We assure you of our best service at all times.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
 
Rama M
Officer-customer care

Ref : 07/23/089036/SP/CRD
 
Dear Customer
 
This is with reference to your e-mail dated 24 July 2023, addressed to Customer Care Team Credit Card Account.
 
We refer to your concerns shared at https://www.consumercomplaints.in and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.
 
In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively.
 

Please feel free to write back to us for any further support. We will be happy to assist you.
 
We assure you of our best service at all times.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
 
S Geetha
Officer - Customer Care

There is one lady from the standard chartered to whom i have shared all the payment screenshots and she assured me that NOC will come in 1 month. Her phone number is [protected]. Till last month she was attending the calls now she doesn't respond to my calls nor replying on messages. My card was ending with 4806 and 5464. She is harassing me mentally. First she told me that NOC was already issued and I have not collected it from branch. Then she told me to visit delhi branch on saturday but the credit card team was not available on that day. Then my husband visited last week. They told no NOC was issued. Now this lady is not responding. She has mentally harassed me from the last 2 years.

Ref : 07/23/042123/SP/CRD
 
Dear Customer,
 
This is with reference to your e-mail dated 11 July 2023, addressed to Customer Care team regarding your Credit Card.
 
We note that you have not mentioned your card account number in your E-mail. We regret to inform you that in absence of your credit card number we are unable to verify your account to enable us to resolve your concerns.
 
We request you to revert with your complete card number along with your query to enable us resolve your concerns
 

Please feel free to write back to us for any further support. We will be happy to assist you.
 
We assure you of our best service at all times.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
 
Rama M
Officer-customer care

Ref : 07/23/027890/SP/CRD
 
Dear Customer
 
This is with reference to your e-mail dated 07 July 2023, addressed to Customer Care Team Credit Card Account.
 
We understand that you wish to get some information about your card account number. However, we also see that you have not mentioned your card number along with your query.
 
Without the account number, we would not be able to verify your account and therefore, won’t be able to answer your query. We request you to revert with your complete card number along with your query to enable us resolve your concerns.
 
We look forward to hear from you.
 

Please feel free to write back to us for any further support. We will be happy to assist you.
 
We assure you of our best service at all times.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
 
S Geetha
Officer - Customer Care
 

Ref : 07/23/027890/SP/CRD
 
Dear Customer
 
This is with reference to your e-mail dated 07 July 2023, addressed to Customer Care Team Credit Card Account.
 
We understand that you wish to get some information about your card account number. However, we also see that you have not mentioned your card number along with your query.
 
Without the account number, we would not be able to verify your account and therefore, won’t be able to answer your query. We request you to revert with your complete card number along with your query to enable us resolve your concerns.
 
We look forward to hear from you.
 

Please feel free to write back to us for any further support. We will be happy to assist you.
 
We assure you of our best service at all times.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
 
S Geetha
Officer - Customer Care
 

Ref : 06/23/043496/SP/CRD

Dear Mr Kumar,

This is with reference to your e-mail dated 13 June 2023, addressed to Head
Customer Care regarding your Credit Card Account.

Our records indicate that the card number ending with 4354 which had been
dispatched to your mailing address through Blue Dart courier (vide Airway Bill
Number [protected] on 13 January 2023 had been returned undelivered due to
CONIGNEEE SHIFTED FROM THE GIVEN ADDRESS

The annual fee had been debited as per the terms and conditions and schedule of
service charges. Since your card has been utilized after the billing of the
annual fee on your card account.

We have arrange to reverse the financial charges debited in your card account
ending with 4354. This credit will reflect in next month statement.

Please feel free to write back to us for any further support. We will be happy
to assist you.

We assure you of our best service at all times.

Yours sincerely,

On behalf of Standard Chartered Bank

S S Saranya
From the office of Head Customer Service

Ref : 06/23/043496/SP/CRD

Dear Mr Kumar,

This is with reference to your e-mail dated 13 June 2023, addressed to Head
Customer Care regarding your Credit Card Account.

Our records indicate that the card number ending with 4354 which had been
dispatched to your mailing address through Blue Dart courier (vide Airway Bill
Number [protected] on 13 January 2023 had been returned undelivered due to
CONIGNEEE SHIFTED FROM THE GIVEN ADDRESS

The annual fee had been debited as per the terms and conditions and schedule of
service charges. Since your card has been utilized after the billing of the
annual fee on your card account.

We have arrange to reverse the financial charges debited in your card account
ending with 4354. This credit will reflect in next month statement.

Please feel free to write back to us for any further support. We will be happy
to assist you.

We assure you of our best service at all times.

Yours sincerely,

On behalf of Standard Chartered Bank

S S Saranya
From the office of Head Customer Service

Ref : 06/23/043496/SP/CRD

Dear Mr Kumar,

This is with reference to your e-mail dated 13 June 2023, addressed to Head
Customer Care regarding your Credit Card Account.

Our records indicate that the card number ending with 4354 which had been
dispatched to your mailing address through Blue Dart courier (vide Airway Bill
Number [protected] on 13 January 2023 had been returned undelivered due to
CONIGNEEE SHIFTED FROM THE GIVEN ADDRESS

The annual fee had been debited as per the terms and conditions and schedule of
service charges. Since your card has been utilized after the billing of the
annual fee on your card account.

We have arrange to reverse the financial charges debited in your card account
ending with 4354. This credit will reflect in next month statement.

Please feel free to write back to us for any further support. We will be happy
to assist you.

We assure you of our best service at all times.

Yours sincerely,

On behalf of Standard Chartered Bank

S S Saranya
From the office of Head Customer Service

Ref : 06/23/043496/SP/CRD

Dear Mr Kumar,

This is with reference to your e-mail dated 13 June 2023, addressed to Head
Customer Care regarding your Credit Card Account.

Our records indicate that the card number ending with 4354 which had been
dispatched to your mailing address through Blue Dart courier (vide Airway Bill
Number [protected] on 13 January 2023 had been returned undelivered due to
CONIGNEEE SHIFTED FROM THE GIVEN ADDRESS

The annual fee had been debited as per the terms and conditions and schedule of
service charges. Since your card has been utilized after the billing of the
annual fee on your card account.

We have arrange to reverse the financial charges debited in your card account
ending with 4354. This credit will reflect in next month statement.

Please feel free to write back to us for any further support. We will be happy
to assist you.

We assure you of our best service at all times.

Yours sincerely,

On behalf of Standard Chartered Bank

S S Saranya
From the office of Head Customer Service

Ref :06/23/12770142/SP/AST
 
Dear Sir/Madam,
 
This is with reference to your e-mail dated 10 June 2023, addressed to the Head Service team regarding your foreclosure.
 
We thank you for your business and will certainly assist you with your query. However, we would need some information in order to provide you the best resolution.
 
We are unable to trace any account information from the loan account number . We request you to send us your loan account number. Also, just to be sure, please provide us with the following details in your mail. This will enable us to track your account information and do the needful.
 
Full Name (as mentioned in the application form)
 
Date of Birth (DDMMYYYY)
 
Residence Address and Office Address
 
Contact Number
 
PAN
 
Further we request you to write us from registered email id for us to do the needful.
 
We look forward to hearing from you.
 

Please feel free to write back to us for any further support. We will be happy to assist you.
 
We assure you of our best service at all times.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
 
Bavithra
Officer - Customer Care

Ref :06/23/ 12770164/SP/AST
 
Dear Sir/Madam,
 
This is with reference to your e-mail dated 10 June 2023, addressed to the Head Service team regarding your Loan Account ending with 7086.
 
Regarding CIBIL :
 
We understand from your communication that you have certain discrepancy in your CIBIL report regard to your account.
 
In this regard, we request you to forward the scanned copy of the CIBIL report (Reflecting SCB account number) for us to investigate further. On receipt of the report, we shall review the same on priority and update you.
 

Regarding NDC :
 
As per our records the loan account has been settled at our end.
 
We wish to confirm you that we are in receipt of your payment towards the said loan account and the same has been adjusted towards your account. We also confirm that there is no outstanding payable by you.
 

Please feel free to write back to us for any further support. We will be happy to assist you.
 
We assure you of our best service at all times.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
 
Bavithra
From the Officer of Head Customer Care Service

Ref :06/23/12770167/SP/LIB
 
Dear Sir/Madam,
 
This is with reference to your e-mail dated 10 June 2023, addressed to Head Service team.
 
We would like to assist you. However, we are unable to trace your account number with the details available in your email. Therefore, we are unable to assist you regarding your query at present.
 
We would be able to help if you could confirm your 11-digit account number from your registered email ID or write to us through your Internet Banking account. We regret the inconvenience caused.
 
Please feel free to write to us at head.[protected]@sc.com and we shall be pleased to assist you.
 
Assuring you of our best services always.
 
Yours sincerely,
 
On behalf of Standard Chartered Bank
 
X Indhu
From the office of Head Customer Service