Standard Chartered Bank Customer Care
Standard Chartered PLC
Customer satisfaction rating: 7%
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COMPLAINTS

Standard Chartered Bank Customer Care

Standard Chartered PLC

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Address
19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

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Toll-free:
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43
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21


Customer satisfaction rating
7%
Complaints
1234
Pending
230
Resolved
21
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Standard Chartered Bank related photos (90)

Standard Chartered Bank Complaints & Reviews

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Standard Chartered Bank — kuch bhi on emi - fraud

 Sai87 on Jul 16, 2017
I have been using kuch bhi on emi for some time since i opted my standard chartered cc. I have couple of transactions that i want to use this option in last month (June) transactions, since they have asked me to wait till 15th of july. But i'm not able to do so when i tried today. I tried calling customer care and getting completely non-sense reply. As per customer care guy: "you have that option in your online account but you don't have that offer" i'm using this option for some time and i plan my transaction that way. Suddenly i'm not able to do so, without any communication??? If this option...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — dear sir, please clear my cofusion

 abhayverma251 on Jul 14, 2017
Dear sir,
My name is abhay kumar verma and
I want to know about beneficiary detail of
Mrs.Theresa Maria Rechard
whose account is in the United Kingdom of Standard Chartered Bank, whose account number is 812366560118 and I wanted to know about the beneficiary of this account because I have some documents that prove that I am the beneficiary of their account So please Sir, please let me know about this....
Complaint comments  Read comments Complaint category Other

Standard Chartered Bank — Scb credit card - unwanted interest rate /late payment/other charges [Resolved]

 santhobhass@gmail.com on Jul 14, 2017
Hi,

I have used 10k on my scb cc and today they want me to make a payment of 20k, which is so disgusting.

I have been following up with scb for the past 2-3 months asking for closure of cc but there is no proper response till date, instead they kept increasing all charges and today they wanted me to make a payment of 20k.

This is completely ridiculous and they keep calling me 15-20 times everyday asking for payment. This is again a complete harassment. How could they call a person back to back.

Im ready to close my cc even today but will...
Complaint comments  Read comments [1]Complaint category Credit Cards

Standard Chartered Bank — Worst credit card rules and dues factors like taxes, service, tax, late fee late charges

 Amrita Bhandare on Jul 11, 2017
Worst credit card rules and due factors like service tax, other taxes over each component and also tax percentage is the big amount, late fee, late charges.

I have already paid almost more than double amount of my actual utilized amount/balance during dec'2016.
I agree i have not paid within the due date, but after my last big payment as due, was the only pending amount is close to 20k and within 6 months they have made statement having 53k+ including all.

After my last payment (55k) currently they have made statement about 53k+ including due amount and all....
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Cancellation and reversal of charges

 reenashinde on Jul 5, 2017
I was having a credit card of standard chartered. On 19th april 2017 i had cleared all outstanding amounting to rs. 32000/- and have requested for cancellation of the card with immediate effect. Last month june i recieved payment outstnading of rs. 630/- and again today for rs. 1058/-. I have paid the amount and have not at all used card from april 2017.

This card should be cancelled with immediate effect....
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Defrauding me with email by mistake i send them my pan id and bank details

 Kenny Kangten Lamkang on Jun 29, 2017
Standard chartered bank
1 basing hall avenue, london ec2v 5dd, united
Kingdom
International transfer department
Fax: 00448458606559
Benedetti edmund joseph
Payment director.


Attn: malwar lamkang.,


Writing to notify you that we have received your complete information that backs you up to claim the fund from our bank as (Mrs ruth bradley) wish and your lawyer barrister max harrison has sign all the documents here in our bank and british high court have approved that you are the rightful person (Mrs ruth bradley)...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Fraud

 Kenny Kangten Lamkang on Jun 29, 2017
I tried to hear your voice when Barrister Max Harrison visited me here in the hospital to pick up the Certificate of Deposit from me on your behalf, but my private doctor disagreed on making calls because of my health condition.

Attached here is my RECENT PICTURE I took here in this hospital, you have to ENLARGE it and keep it to any where you BUILD orphanage for the Less Privilege on my behalf in your country.

Miss Stacy my private Nurse here will let you know if anything happen to me.

You will give miss Stacy 2% of the total fund immediately you confirm...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Shameful standard chartered bank fraud for 1.97 lakhs rupees

 chat2amit on Jun 14, 2017
- standard chareterd systems are highly ineffciient and subject to banking frauds;
- standard chareterd custeomr executievs are highly ignorant abaout fraud handling and very irresponsible;
- standard chareterd bank ilack morals and is highly inhuman bank; as it has not helped me in recovering the faruds doen by careless and ineffciient stafff fo satndard chareterd bank.
To support the above facts, please read my story;
I also have call recordings and police compalints done agaisnt standard chareteerd bank;

My advice to raeders is with so many godo abnks...
Complaint comments  Read comments [1]Complaint category Banks

Standard Chartered Bank — Credit card wrong calculate late payment interest

 eck369 on Jun 8, 2017
I have been charge rm53 for my late payment in credit card, my outstanding balance is just around rm450 and within 50days i have made all the payment.
But how come they can charge me rm53 as late payment interest as they told me annual interest is just 18%. I have called the customer service to ask about how to calculate the interest since early april 2017, they said will call me again and explain to me about the calculation, but i until now i also do get any answer yet. I have call standard chartered bank more than 5 times during this 3 months period, most of the time they said will call...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Unauthorized credit card transaction

 Goelovs on Jun 5, 2017
On 31-08-2016 i received a sms that a transaction of amount rs. 68, 595 has been initiated on my credit card ending with xxxx3547. On the same day and time i called customer care and informed about the same. I was informed to wait for 2-3 days as the transaction is under process and may get rejected if it is not authorized by me.

On 02-09-2016 credit card statement was issued with disputed transaction. I called customer care again that the disputed transaction is not authorized by me and its reflecting in my monthly statement. The bank blocked the disputed card xxxx3547 and a new...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Bad banking support/ customer service support

 Gagandeep Singh Kohli on May 19, 2017
Sub - Issue with the slow banking support services

I am an existing customer with Standard Chartered bank with account number mentioned above and I want to bring an issue to your notice.

On 1st May’17, I had visited and requested Gurgaon Standard chartered bank (Address - DLF Building No. 7A, DLF Cyber City, Sector – 24 / 25 / 25A, Gurgaon) for conversion of current Salary account from single to joint owner, I was asked to submit all documents and fill a form to convert the same. I had completed all the formalities on 1st May and was assured that within 5-7 business...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Threatening and harassment calls from shaha finlease ltd against standard chartered bank

 Shruti sonawane on May 19, 2017
Dear sir/ madam,

The thing is that ladies are not safe too much in india. This complaint is regarding the abusive and harasment calls i am getting from these shah finlease pvt ltd which is illegal operating against standard chartered bank. I am the lady this the words i am getting from their agents "paise nahi doge toh ghar me ghuske tumhare sath kuch bhi karengey. I am threatened wat to do now. I am getting abusive calls and harasment calls from these agents which are illegal. They are calling to any1 and harassing people to pay money even they dont have any bank account previously...
Complaint comments  Read comments [1]Complaint category Credit Cards

Standard Chartered Bank — Credit card:sending fraud bill [Resolved]

 tarunpaul on May 18, 2017
I had applied for standard charterd credit card amd they felivered the card with some gift pack which was unexpected. From the first month bill company included charge for the pack. For this reason, i requested them to discontinue the card, discontinue the gift pack and i never used that card. Still they are sending email to pay the money which i never used. It's my affecting my cbil score and am not able to apply other credit card. I have emailed them but no action is taking care by standard charters credit card team.
Thanks...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Personal loan misrepresentation

 RAGAK on May 17, 2017
I had availed a personal loan from Standard Chartered Bank in the month of March 2017. The loan was canvassed by an Agency and via the sales dept of the Bank. They had totally misrepresented and may be even committed fraud in my case.
a) first of all I had availed a tenure of 48 months while I was given 36 months and the entire documentation went for a toss.
b) I applied for a correction, though the bank sales team did the same for me, but later I understood they had got me a top up loan with which they extended the tenure alone. ( I really dont know what is there process).
c)...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Credit card payments & their behavior.

 12uqolamiraj on May 11, 2017
Today i have put my complain there is no allotted to me, why? They didn't want the thing to be legal?
When i completed it shows reply within 24 hours and finally after submission they says with in 2 working days, what it means?
The staff is not proper to answer on a specific question and just goes on round & round and as not coming on conclusion customer looses its days and they earn.
Bank does not have system to collect the cheque on a chargeable basis and thus delays the customers payment.
How they can force the customer, saying we are eco friendly and does not issue...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Complaint against manish kasana of sales team and his senior vivek [Resolved]

 Devi Maa Productions Productions on May 8, 2017
I am writing to let you know of my concern about false informtion which your sale's person of excitel internet gave me. I bought this connection on 08 april 2017 before that i called to manish kasana sales person for getting the information about excitel plans then i told him that the connection i am using it will expired in 18 may 2017 and after 18 may i will call you and avail your service definitely. He told me that i will provide one week trial service i asked him many times is this true then he replied dont worry i will give you the one week extension as my plan will expired on 8th may 2017...
Complaint comments  Read comments Complaint category Broadband

Standard Chartered Bank — Credit card enquiry on my name

 Vijaykumar v on May 7, 2017
The bank has made credit card enquiry without i being applied it for. I have complained several times and there is no response from the team. Also i see an credit card cancelled and closed is still showing as active in the cibil report.
Please take action to close the cancelled card along with the enquiry made on my name without my approval and i being applied it for. This is seriously affecting and having negative impact on my score....
Complaint comments  Read comments [1]Complaint category Credit Cards

Standard Chartered Bank — Credit card settlement

 jasveer.singh on Apr 28, 2017
I am writing this complaint against standard chartered bank

I had been using the credit card of this bank from the year 1997 to 2004.
I was satisfied with the service from 1997 to 2004 but in 2004
a statement that said that there was cash withdrawn from Tamil Nadu from my credit card which I had not withdrawn because
I have never visited the state, then how come was there a withdrawn. this was the event which lead to the dispute.
I had faxed a letter to standard chartered about the event mentioned above, but there was no action taken.
therefore...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Not allowing me to close the personal loan

 Naveen Potnuru on Apr 27, 2017
Hi,

It's so bad experience with Standard chartered bank. Regarding the personal loan 50571532. The bank is cheating by not allowing me to close the loan. I have already paid 12 EMIs. The customer satisfaction is ZERO. the staff members are so rude, not cooperative. They have issued a closure letter on 24th April 5PM IST and "The cheque issued towards prepayment should be realized before 24th of the Month to ensure that next month instalment
cheque is not banked by us." It clearly shows how they want to cheat. To serve this line, they should send this letter before 24th, then...
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — Calling from same location more than 4 time to promote Credit cards

 jawa43mit on Apr 25, 2017
I got a call from mobile no.7449278971 (Twice), 9087560286, 7449286334 (Twice), 8270852xxx (This number not sure)

Calling from same location more than 4 time to promote credit cards, i keep on telling no need even though they are calling.

My productivity at employer stucks, i mentally disturbed. Did rbi provided any rules to do call for the same person to sell credit card.

To be forwarded to rbi to take action....
Complaint comments  Read comments [1]Complaint category Banks

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