Standard Chartered Bank Complaints & Reviews

The day the card was stolen, we had immediately complaint to your bank and also complaint to cyber crime on next working day ... Please see the attachments.

I am very much sure that i didn't receive any otp, so when i didn't received any otp's there is no question of sharing nor manipulating or using it .

We have been using your bank's credit card since long, till date whatever purchases...

Dear sir
Mere. Account se fraud transition ho gya hai apse nivedan hai ki Mera Paisa refund krne ki kripa kre other wise policy complain
Transition
amount 1 rs or 3999 rs please refund my money...

24th Aug Transferred Rs.25000 twice from my SBI SB Account NO:[protected] with the following UTR number to my Credit card account No: [protected]

SBIN[protected] Rs.25000
SBIN[protected] Rs.25000
only one transaction has been credited to my credit card account. I had raised a complaint about the same with both banks but none of them are resolving the issue.
SBI says they have successfully credited...

I am writing to formally lodge a complaint regarding the deduction of ₹1400 from my account due to minimum balance charges. I have held an account with Standard Chartered Bank for the past three years, during which there were no minimum balance requirements, nor was I informed of any such policy change.

This charge was imposed without prior notification, which I find to be highly unacceptable and unprofessional. As a result,...

I'm using standard chartered credit card, I processed a transaction of 66263 inr transaction though credit app but its failed and refunded by the same day by app, however total amount refunded to bank but still thry charged processing fees including gst which is 785 rs.
I tried to connect standard chartered customer care but each time IVR disconnect my call, I send 2 mails for this but my problem was unsolved, because of this I'm mentally...

Dear Sir / Ma'am,

I have been receiving too many calls from the Standard Chartered Call center for credit cards / Loans / etc. I have received a recorded call this morning. This is despite registering in DND and DNC list many times. It is a very frustrating experience and I believe as a consumer I have a right to complain on this matter. Request you to guide me further to consumer courts/other forums so that Standard Chartered...

I am writing to bring to your urgent attention a matter o[censored]tmost concern regarding the conduct of your appointed recovery agents. Despite my ongoing efforts to address outstanding payments on my credit card, I have been subjected to relentless and unacceptable harassment in the form of multiple calls to both myself and my family members.

The numbers used for these calls, specifically [protected] and [protected], have caused...

This is inform you that every month Interest & Other Charges are levied from last 5 months even after making complete payment. Because, they were at fault so they reversed back first two months but last month they charged Rs 4310 as interest even after payment on time. When called their customer care executive, he said it will be reversed so make rest of the payment. Now again this month complete payment had to be done on 10th and around 20% payment got credited in their account on 12th due to weekend so this time they charged Rs 20000 interest which is too huge. I have called them multiple times and emailed as well still they are not ready to reverse instead replying

" In this regard, we would like to inform you that your previous balance was of INR[protected] and your due date was of 12th March 2024. Moreover, your full payment was not received till the due date."

So lost is their team that the amount they addressing for that statement is yet to be generated on 20th Mar and due date is yet to arrive so they themselves cant write it correctly for what they have charged interest so giving me any vague answer. I need to complain regarding their poor customer care services and looting their customers by charging anything in the statement and not giving proper response over calls so they are avoiding and forcing me to pay my bill on 12th Mar'24.

I request you to help me for reversal of interest which is almost Rs 25000 for no valid reason

I had an account with Standard Chartered Bank while opening the account I supposed to provide one nominee's phone number so I given my father's contact number([protected]). Few years ago I closed my account with Standard Chartered Bank. Now those guys call my father almost every day 3-4 times to take credit card. My father told them that you are calling to a wrong number but still they are calling. I send email to their Head office, Nodal...

Hi,
I have been applied an extra tax (trfd) on my credit card payment. I paid the bill before due date. But still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment before due date. can you please help me out in this situation ASAP

Hi,
I have been applied an extra tax (trfd) of 3180 and 1971 rs on my credit card. Also I have been charged with interest of 1004 and 1608rs. Even though I made the payment bill before due date. the due date for my credit card but still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment before due date. can you please help me out in this situation ASAP

Hi,

Hope you are doing well,

I have a query which i had from last year regarding the EMI of my I phone 7 plus which i purchased last year sep 2022 from your Credit Card. I have been waiting to complete the EMI so that i can double check and ask for an Explanation.

Now, I have purchased that phone for 16899/- and converted it to EMI for a processing fees of 253.48/-.

In September 2023 i somehow managed to complete the EMI with a total Payment of 41000.62, i am not making this up i have calculated all the payments that i have done to the credit card with the E-Statements.

All the statements from Last year september till now are attached with an excel file and a bill of the phone. Kindly cross check with your system and let me know why instead of 19099.89/- i have been charged 41000.62/-.

Thanks & regards
Ankit Jadly

I was using standard chartered bank as my salary account but due to their bad customer support I switched my salary account to ICICI.
Due to some personal health problems, I am unable to visit the standard chartered branch to close my account. So I have been requesting Standard chartered to close my saving account over customer support calls and written emails. I have also communicated that I will complete all forms or procedures electronically. But they are not helping and forcing me to visit branch which i am unable to. They are continuously deducting maintenance charges in the meantime.

I have made payment of Rs.10000 on 20th December 2023 for credit to SCB in my credit card account4541 9823××××4851 from my icici bank account with reference ZIC[protected].please provide status
Ashok Gupta
[protected]...

I have a credit card ending in 8188 named for Yogita rao. I had an emi account and paid all the emi on time every month since 5 years. At times, they charged me late fee and I questioned why they said you did not pay on time. I asked them this why my due date. They change my die dates without prior notification every now n then. Hence, I cannot even setup auto pay on account. This last emi of mine was late due to date confusion only. br...

I have a credit card ending in 8188 named for Yogita rao. I had an emi account and paid all the emi on time every month since 5 years. At times, they charged me late fee and I questioned why they said you did not pay on time. I asked them this why my due date. They change my die dates without prior notification every now n then. Hence, I cannot even setup auto pay on account. This last emi of mine was late due to date confusion only. br...

I used to have a standard credit card which in July 2023 I instructed the bank to close it I have the screenshots of the trial mail which I am attaching below but irrespective of my application the Standard Chartered Bank, I once called them and asked about the closure of my credit card they assured me that the credit card was closed in July itself and told me that all the mails which I'm receiving are fake, so I was confirmed that the bank associate had confirmed me that the credit card was closed in the end he also stated that that he will send me an NOC regarding the same on the recorded line but I never received one since then the standard chartered bank has continuously levied unnecessary charges on my credit card which has decreased my CIBIL score, hence I'm requesting you to rectify this enquiry.

card no. XXXX0995

Hi Team,

I have tried contacting the Standard Chartered Bank Credit Card Team but no one was helpful. Even I have written multiple email even though there was no reply from the team. I would like to take this up you. As They have charged with high interest when the outstanding amount but when i have paid all the outstanding and now i want to use my rewards points it is saying the card is not registered but when i login my...

Sir,

I was using Standard chartered credit card for the couple of years. They used charge extra amount without any reasoning.

Complaint no.1

I am using SCB credit card [protected]

For single credit SCB seperating with two different account (Manhattan card no: [protected]) with different due with two different interest charges every month, I raised complaints on this...

I am unable to raise the fund transfer limit on my account - either through the online website or through the mobile banking app, I even tried calling customer care and getting the limit raised through them.

The website only allows me to decrease my limit, my limit cannot be increased on the website, I request you to allow me to increase my fund transfer limit immediately, this is a abuse of your powers and the depositors money is being kept hostage in your bank with such fraudulent tactics,