PhonePe — Amount got debited, but neither it got reflected in the payment history nor did it get refund.

Address:

NEW MURLI NAGAR NEAR SHIV MANDIR, Saraidhela, Dhanbad

I was placing an order on amazon on 27th of February, 2022. On making the payment with phone pay, the money got debited from the account, but the order payment got failed. The phonepe history is also not showing any transaction history of the same payment. However, my bank transaction has been done.
It's been 2 days now, and I've not received my refund yet.
I request you to kindly look into the matter and do the needful as soon as possible.