PhonePe — amount not credited

Address:Bharatpur, Rajasthan, 321602

Hi team,

This is to inform you that an amount of 2000 was credited to my account by phone pe on 31 may 2018.

Today when i checked mini statement than i was not able to see that amount.

Pleas look into this issue on priority

My account number :- [protected]

Mob number :- [protected]

Branch :- state bank of bikaner and jaipur nadbai bharatpur

Transaction details,

Bank reference number :[protected]

Transaction id :- p1805311158189364815519

Thanks,

Saurav sharma
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Comments

I have added 2000 rupees in my phonepe wallet but now I can't withdraw it.
They are saying that e kyc services are temporarily unavailable but it looks like they have permanently disabled it so that we can't withdraw our money and only use it for their services like recharge and other phonepe services
My money stuck in the wallet and it's displaying to verify e-KYC but getting information e-KYC temporarily not available ..Could you let me know what to do ??

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