PhonePe — amount not refunded yet

Address:

New Delhi, Delhi

I had done purchase at 14 june from flipkart and payed through phone pe upi. But as i returned the order i was supposed to get the refund within 7-10 days then on 25 th june i got message from phone pe that the amount has been initisted to my linked account. But when i checked my balance i didn't get any amount credited from phone pe that day. When i talked to phone pe customer support they provided me transaction i'd and arn no specific p1906221909473088103027 and reference no[protected][protected] i showed this to my home branch but they are unable to help so please help me out with this. Crdit amount is 569 which is not received yet. Thank you.