PhonePe — amount was debited not credited to receiver account[protected]

Address:Thane, Maharashtra, 401105

Dear support team,

Without my confirmation... Why the close my complaint.
I called customer care so many times there is no response they didn't make any call back...
I am still waiting for my refund balance { 3000/[protected] }
Kindly take the action... As soon as possible

Transaction id :- p1901221005239598734531
Amount:- 3000/-
Time:- 10:05 am
E-mail:- [protected]@gmail.com
Contact number:- [protected]
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PhonePe customer support has been notified about the posted complaint.
Jan 30, 2019
Updated by MaheshSingodia
Remider ????????????????????
My refund balance not credit till now.. Phone pay customer person said to me your balance will be credit in 24 hrs. What is the status my complaint.???? ASAP
Complaint comments 

Comments

Amount 8500
Transfer date 22.01.2019
It is showong transaction failed
Phonepe is not responding properly

I transferred money to my friend account using phonepe application. Transaction has failed but money is debited.It happen last one week back still they are telling that money was not debited in your account.

please clear my problem as soon as possible.

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