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PhonePe Complaints & Reviews

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Last updated May 8, 2024
Complaints 3469
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PhonePe reviews & complaints page 168

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A
Aaditya Makharia
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not received cashback

Address:Jaipur, Rajasthan, 302016

I have recharged my dth with phone pe of amount 500 and according to that i should have received a cashback of rs 100 but i have not received it. And the transaction id is nx[protected]. I have called many times on the office no. But no response is given on phone as well as on chat. I would like to get refund of my money. As i am mentally disturbed through this...
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K
keerti11
from Delhi, Delhi
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refund

Nx[protected] this is transaction id of the transaction i made using phone pe wallet on 12th oct at 12:25pm amounts to 399 inr, transaction failed but still money was deducted. A message from phonpe saying that money will be refunded within 7-9 days has been recieved but its been 14 days still i didnt get the refund. Kindly refund me rs 399 as soon as possible....
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N
Nipurn jain
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted

Address:Indore, Madhya Pradesh, 452007

. Big cheater app it'sthey deduct amount and never refund i pay my electricity bill through phone pee it deduct amount twice time they told me that from last 14 days that your amount will be credit to your account but still i haven't my refund and i called many time on toll-free number of phone pe but they not picked up call and no response of mail tweets etc...
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N
Nabeel Nisar
from Srinagar, Jammu and Kashmir
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refund not processed yet

Address:190023

P1710190015496881834440 this is transaction id for the order i paid through phone pe wallet on 18th oct at 12:13am amounts to 349 inr, money was deducted, order was not confirmed from ebay, they say payment stuck in gateway, phonpe told me that it has been reversed back to your wallet but i didnt get the refund yet, phonpe customer care also never picks calls, refrain from using phonepe. I used phonpe method, my mobile number is [protected]...
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N
nksonu
from Noida, Uttar Pradesh
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amount not credited in my account it over more than a week

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.phonepe.com/en/index.html

On dated 17.10.2017, i had withdrawl rs 1000/- from my phonepe wallet to my registred allahabad bank account no -*1363. The amount has been debit from wallet but not credit in my account, even the phonepe customer care doesnot receive the call. They give me the utr no[protected] & told me for contact banking branch, when i was contact to bank, bankers told me there is no information about this utr no...
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K
Kiran Kumar Surari
from Tirupati, Andhra Pradesh
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amount debited for failed transactions

Address:Chittoor, Andhra Pradesh, 517501

I made a transaction of rs.3000 using phonepe (No:[protected]) on 24th oct 2017 to send money to sbi acc no: [protected]. The amount was debited and the transaction was failed. A message was displayed stating that the amount will be credited back with in 9 days. I got the same response from your customer care guys when i asked for refund of rs.300 which was debited from my account on 5th oct 2017. The amount is not refunded till now. So i...
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A
Asmita1123
from Gurgaon, Haryana
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debited amount not reverted back by phone pe app

I made a transaction through phone pe app on 5th october but the transaction failed and the amount was debited. It's been 22 days and they have not credited the money. And they are constantly giving me wrong information that they have credited the money back. I went to bank and they said they have not received any money from the utr no. They gave me. They are misguiding me regarding the issue
Utr no.[protected]
Transaction...
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P
pratyush mohapatra
from Siliguri, West Bengal
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transaction is on hold for 12 days.

Address:763002

I tried to send r. S.100 to my friend.
Phone pe transaction id-p1710121352220874958540.
But the transaction was not successful although 100 rupees has been deducted from my account.
The transaction was on the date of-12th october.
But i still did not get my money.
Please kindly take some immediate steps on my issue.
I also have another issue on the same company that it is showing that the transaction...
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R
Rakesh Svll
from Daman, Daman and Diu
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false transaction

Address:Gurgaon, Haryana
Website:www.phonepe.com

On dated 17.10.2017, i had withdrawl rs 5000/- from my phonepe wallet to my registred dena bank account no[protected]. The amount has been debit from wallet but not credit in my account, even the phonepe customer care doesnot receive the call. They give me the utr no[protected] & told me for contact banking branch, when i was contact to bank, bankers told me the utr no is not valid it must have starting any bankcode.

Then...
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N
Nagesh.kadava
from Hyderabad, Telangana
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transaction failed amount debited from my account

Address:Nizamabad, Andhra Pradesh, 503185

I have done transaction of rupees 20000 to other bank account but transaction has been failed but the same way amount has been debited for the failed transaction so please check the transaction status and refund my money back
Failed transaction utr number[protected]
Registered mobile number [protected]
Email id [protected]@gmail.com
Name - aravind. Kota
Please check the status and return...
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K
kumar6vivek
from Delhi, Delhi
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fraud cash back offer

Website:www.phonepe.com

I recharged my jio number [protected] with rs 399 on[protected]. Phonepay was showing 100 cashback offer on first prepaid recharge and this was my first recharge. But, they credited only rs30 to wallet. I written their customer care with ticket id:#2918557 but they are not responding and delivery to mail id: [protected]@phonepe.com has failed. What to do now....
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R
Rajmal Birwal
from Allahabad, Uttar Pradesh
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refund my recharge money

Address:136027

I recharge 399 rupees from phonepe but not successful and my balance detected from my bank account on 26 september, 2017. Msg from phonepe that our balance refund to 6-7 working days but not refund. So i request please refund my balance. The recharge by mistake my [protected] airtel number but network jio select so recharge failed. After sometime i recharge again my correct jio no. [protected].
Thanks...
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P
Praveen Sharma jks
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about recharge

Address:Panipat, Haryana, 132122
Website:phone pe wallet

I want to recharge my jio number from the app phone pe wallet, but my transaction will be failed. But i try it again it take my another number and recharged on it.
But the main thing is that money is deducted from my account but don't show the balance in my number, number is [protected]
Please sort out this quickly otherwise i will complaints about this in consumer court.
Thank you...
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K
krvicky
from Behror, Rajasthan
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refund not received

Address:Dholpur, Rajasthan, 328001
Website:www.phonepe.com

I was purchase in dell vostro through phonepe at 20 oct 2017. Some problem i had cancelled my order. But i still not received amount refund. I am already talk to flipkart customercare they told me alreadly amount transfer to phonepe. Phone pe customer support saying that the amount will be cradited within 7 working day. But wallet balance is 0. Pls help me

And phone pe support exutive making me fool every time i contact them...
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S
Ssubha11
from Bahula, West Bengal
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amount not credited to my bank account

Website:Phonepe

It's already been 7 days i. E. 13/10/2017 since i have transacted the amount from my phonepe account and in my phonepe account its showing as successfully transferred to my bank account but it is not.
My bank account is still not credited with my transferred amount from phonepe but my money is deducted from phonepe account and my transaction id is "p1710130939083985127225". And the provided utr no. Is[protected]....
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M
Manjeet Monga
from Varanasi, Uttar Pradesh
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my phone pe app is not working

Address:Sirsa, Haryana, 125201

Dear phone pe team...
Mere mobile pr phone pe app work nhi krta or naa hi mere number se phone pe work krta hai... Plz mere mobile or mere phone pe acount ki verification ki jaye or ise mere mobile pr chlaya jaye... Mera phone pe mobile number [protected] hai... Plz check this number and solve my problam as soon as... Mai pichle ek month se is baat k liye preshan hun... Mere phone pe wellet me 177 rupees bhi pde hai... Jo ki ab mere...
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S
sujeetsahu
from Raipur, Chhattisgarh
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my recharge cancel please fast

Address:491001
Website:phone pe

Maine 18oct 2017 ko night me jio ka 399 rs. Ka recharge kiya tha lekin wah abhi tk process ing me h please cancle this recharge and send my cash in my phone pe [protected] wallet

that the bill payment transaction for ₹ 399/- on 18/10/2017 is pending with the transaction ID: NX[protected]

This cancel please fast my phone pe number [protected] me return my 399 cash fast...
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L
Lokeshchoubisa
from Kota, Rajasthan
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jio recharge with rs. 399 is not done but amount debit in bank

Address:New Delhi, Delhi, 314001
Website:Phonepay

Dear sir/ma'am,

I tried recharging my jio mobile no - [protected] last evening (7:40pm, 18th october) using phonepe app using rd 399. An amount of 399 was deducted from my bank account but the corresponding number mentioned has got recharged yet. The scheme was a limited-time scheme on jio and hence, it is causing even more problems. I have already lodged a ticket with ticket id: #2989174. However, i am yet to receive a proper...
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G
Guneja
from Lucknow, Uttar Pradesh
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upi transaction failed but money not refunded

Address:Jaipur, Rajasthan
Website:[email protected]

On october 13th i made a transaction of rs 5000 from phonepe upi app. I tried to transfer rs 5000 from my bank of india account [protected] to state bank of india account [protected].
The money was debited from my account and the transaction status was kept pending for 5 days and they told me the money is safe we will process the transaction in few days you need not worry.
After 5 days i got a message from phonepe which...
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D
Deepak227
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted for failed transaction

Address:New Delhi, Delhi, 110085
Website:www.phonepe.com

11950 has been deducted from bank for failed transaction while sending upi payment to vasim on 18th october.

Money has been deducted for no service.
And i can't wait for too long. Take my query on top priority.

Txn id p1710182134270395643395

Kindly tell fast, when will i get my money back in bank.. Otherwise i'm going to take down phonepe for your lots of money deduction without any usage....
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