PhonePe Complaints & Reviews

Why you blocked my phone pe account without any reason..My phone pe account [protected].
Am using phone pe from last five years now you blocked my account without any reason..
Please open my account

My details are as follows,
Registered email id- nd[protected]@gmail.com
Registered mobile no. [protected]

Dear sir,
Today I came to know that my account is blocked because of security reasons.
I also called your customer care team.
They are saying I violated section 11 of your terms and conditions.
According to section 11,
You can operate only one PhonePe wallet at any given point of time. Any violation of this condition shall amount to suspension/discontinuation of all your accounts. but I only use single account.
They also gave me ticket number[protected]
I am requesting you to please UNBLOCK my account . I am not aware of what exact mistake I did while using PHONEPE. I am loyal customer of PHONEPE from past many years . I don't want to break any of your terms and conditions. But if I broke any of these, I am very sorry for that. It won't happen again. I am not aware of any of this.
Also give me information about what mistake I did while using PHONEPE so I won't repeat that mistake again.
Hoping to hear from you soon. Thank you.

Yours Sincerely,
Niraj Deshpande.

Phone Pe notification came in my mobile. There was a gift voucher in that notification. Scratched that gift voucher. After checking I saw that I have won Rs. 1967/-. It was written in the voucher that this amount should be sent to your bank account. As soon as I remitted that amount to my bank account, I immediately got a debit message from the bank that Rs.1967/- has been debited from your account. I was not aware of that gift voucher and I did not get any gift voucher. I have been cheated. I want my money back.

We had failed transaction on 6-9-2021 but amount is debited .. But now after 6 days also no refund had made.. Pls help me to get my debited amount of 5000

Sir suddenly i saw that i am unable to open my phonepe account with number [protected]. When i called their customar support the told me that i have been blocked my account.
But i have never done this in my knowledge. Now i want to back my previous phone pe account as i use it for some important transaction.
Kindly do the needful sir.
Their opinion is not true about to block my account as per my request

Today i had make a payment for electricity bill of rs.1781 via phonepe
In history not showing anything but money was deduct
UPI/[protected]
UPI/[protected]@ybl

I am close my wallet at 29/08/2021 or today 11/09/2021 but my wallet money not received. Meny times talk to castomar care but castomar care give times again or again. please help me.

I have registered complaints 6th September. 21 but till date not response from phone pe customers support. 15000 fraud happened with me.

I request all. The user pls don't use phone pe app.
They never care their customers & zero security of your accounts.

Uska call aaya hai tha mujhe call girl ka escort hain apko service chahiye toh hum denge lardki apke ghar aayegi uske apko phlele book karna padega 600 hundred phir lardki aane baad aur 600 payment karna padega apko aur maine kar diya lardki nhi aayi bht forced kiya jaldi jaldi payment karne k liye ki 5mintue mein lardki aajayegi apke magar phir 1200 hundred lene baad usne bola ki security deposit ke naam pe apko 3000aur payment karna hai Sir
Abhi maine usko bht bht bar paise mange usne diya nhi uska mobile number abhi chalu hai uska whatsapp ka bhi mere sab details hain evidence sab hai mere uska UTR number bhi phone pe se maine payment kiya tha sc liya tha woh fraud kiya so plzplz help mere paise wapas dila dijye uska abhi sab account and mobile number chalu hai hack karke

I transferred a fund of Rs 200 on[protected] but he doesn't received that amount

Transaction processing not send money pending please help
Issue with the Payment of T2109091150137039915034
Ticket ID:[protected]
Created on Thu, 9 Sep at 5:54 PM Agent: Resolution given

Such a pathetic platform, a fraudulent activity happened with me today and I tried to reach their customer support but neither they are available on call n to my surprise to handle a fraud they have drop downs which leads to no where. Any Tom, dick n Harry has been opening a platform for people to transact n they have no damn clue how to secure their money n provide support in case of emergency. Also what kind of platform n services they are providing for such fraudulent people n not to their users. Such a ridiculous n risky platform indeed.

I got a call @ 1:54pm and a person said my father has given him my number so that he could transfer me 25000. My father doesn’t use online platforms and sometimes I do receive payment on his behalf. Hence, I said okay n then he asked if he needs to transfer on the same number he called, I confirmed the number n asked him to send the payment via phonepe.
He said he would transfer Rs.2 and I need to confirm if, I have received. Then he told me he has merchant account n I have to have 5000 balance in my account in order to get the payment of 25000. I asked from my brother n one of my friends to send me 5000. My brother sent me the payment and he said I have to enter amount n need to click on pay n then the payment will be made. I said nothing is happening like that. Then he asked me to enter 5000 n then click on pay n I did that n payment got deducted from my account. He said there’s some problem in my account n then he said he is sending me that money back n he shared the screenshot as well. said I didn’t receive any amount he said because I didn’t have minimum 5000 balance in my account. Till the time 5000 came in my account from my brother as well, he said I need to enter pay n click on that so I will receive 5000. I did the same and another 5000 deducted from my account. I got frustrated and he again said one last time I need to do the same but I refused and ask him to pay back the amount else I will tell my father. He said terms will be spoiled with my dad coz of that but I still contacted my dad n obviously he told me he didn’t ask anyone for any payment. The contact number from i which received the call is +[protected] and on WhatsApp he contacted me via +[protected].

My failed tranastion id no[protected]
my accont in sdi branch
deduction date 02/09/2021
name - ganpat lal

[protected] this number was blocked by mistake. I am unable to unblock/restore my account now....

Phon pay is a bad . i send the amound my friend my amount debited but my friend account not credit .. its many more time phon pay problem ... plz refund my amound as soon as posibil

I did a wrong recharge the operator is airtel. I called that number but the number is switched off.
So I want the money back.
The wrong number is [protected]
The transaction ID is NX21090911123160765490211
Airtel prepaid reference ID is[protected]

My account has been blocked from many months and There is no chance to call customer care for that number please unblock my number

While, I was transferring a money through a BarCode to a restaurant, suddenly the payment has been failed and amount has been debited, but the owner didnt get the money to his account and not showing in my wallet also. Its been done before 2 days. For a normal person, he has to use that money for somewhere for his personal purpose.Till now money has not refunded.

I've paid credit card bill of Rs 66, 000/- INR to card ending with xx01 on 06-sep-2021, but when i checked with phonepe, they provided status as amount paid to card ending with xx79. which is completely incorrect. UI showing one card number and bot showing different card number. I tried to reach out to call Centre for 3 times, as soon as i explained the issue, they will go on mute for min and disconnect the call. chat support is not responsive. i feel this to be addressed on top priority because this is completely either technical error or fraud transaction.