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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 32

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J
J.Deepan Chakkaravarthi
Sep 4, 2021
Sep 2, 2022
This thread was updated on Sep 2, 2022
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Claim Rewards, when I Scratch, my Amount Rs.1,965 is debited from my bank account

Address:Phone pe app

Dear Sir/Madam,
By Advertise send Prize money in Bank. By Default a Claim reward is display in my phone(Phone pe) app.when I Scratch this card and give my UPI pin, my amount Rs.1, 965 is debited from my bank account. So, please take necessary action to Refund my Money to my bank account.This money is my hard work and earn this Money.

Thanking you,

Your's faithfully,
J.Deepan Chakkaravarthi...
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H
Harshad Tambe 5936
Sep 3, 2021
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Auto debit the amount Rs.800/- per day.

Address:pune

It shows the recharge code purchase of Google Play.
The amount was debited from my account.
Please stop this subscription from my account of phone pay.
This recharge code is not useful to me.
kindly unsubscribe this service from my account....
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N
Nitisharora777
Sep 3, 2021
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Account not working

Website:Phonepe.com

Phonepe has very bad service. I didn't even do anything and my phonepe is turned of[censored]nable to login Thats my phonepe number. [protected]...
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Address:Andrapradesh

Unfartunately I am sending my money to a Google trash site...how to back my money...
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P
pratham07
Sep 1, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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Wallet Withdrawal Payment not received

I had requested for my wallet closure hence I opted for withdrawal of money and the service team told me it would take 3 days to complete the same and after the 4th day if I raise an issue they tell me to wait for another 3-4 days. Please transfer it asap as it's an emergency....
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V
Viswaraju
Aug 31, 2021
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About refund amount

Address:Nimmanapalli Rd, Madanapalle, Andhra Pradesh 517325, India

For me coupon came but I don't what is that coupon the ticket details not came and I don't want that coupon please refund my amount. It will not happen then send that ticket details and send that coupon. Please it's my humble request...
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N
navadeep1012
Aug 31, 2021
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Didn't receive complete offer on my zomato coupon

While I ordered my food on tomato, after applying coupon that I got from my phone pay account, the coupon was applied but I didn't get complete cash back.the offer was 50% of[censored]p to 125 on minimum order value 159..i got only 50 rupees off...
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E
Eshwar Viswam
Aug 31, 2021
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Refund not initiated

I purchased ticket in irctc through phone pe account. My money 871.80 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount.

Order Id:[protected]

Date :24 August...
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H
harishmahor123
Aug 30, 2021
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Received payment request from fraudster

Address:phonepe

Someone from mobile number [protected] call me and said you won 5000 rs from phonepe i said okk how will i get money he said open phonepe he sent me payment request of 5000 and said click on pay then you will get otp when you insert it then you will get 5000rs in your account he thought i am illitrate i didnt know meaning of pay ...i requesting you please take some strict action against this number otherwise many phonepe user didnt know and...
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M
Mankesh Photo Studio
Aug 29, 2021
Aug 29, 2021
This thread was updated on Aug 29, 2021
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Some call me and says send me money in their phone pay

Sir someone call me says Im your mausa and also he send me msg on phone pay that he send 25000 but he want to fraud with me that their is send option at there 25000... But still this time i will not send money... He calls from mobile no. ([protected]) shows sanjay kumar chaurasiya name in phone pay... Also give their account number and Ifsc code i.e. (A/c__ [protected]). Ifsc code ___AUB10002189... KINDLY TAKE LEGAL ACTION ON IT...
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T
Tatasky Sridhar
Aug 29, 2021
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Unblock AND ACTIVATE

Address:No.5 Saibaba Street

Please activate my phonepe account in this cell phone number [protected] please quickly activate i am waiting for your phone call...
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A
Aadhi Rocket
Aug 29, 2021
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Giftcard refunds

Address:J.R.Aadhavan, 7/6,East Madavilagam,, Thiruvaiyaru,(TK),, Thanjavur (DT), 613204

I am aadhavan. I am in tamilnadu. Yesterday night 28.08.2021 I have wrongly sent the amount 1940 rs for giftcard refunds via phonepe .please refund the amount quickly for our working days. Please consider my complaint and refund my amount. That amount has emergency to pay loans and mobile bills. So please refund the amount.
Thank you...
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Address:Dharmshlaa

Please refund my money...
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P
Priyahummingbird
Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction shows successful in phone pe but money not credited to account

Transaction successful on 6th August 2021 as seen on the phone pe app. But till date not received the amount to bank account. Transaction id:T2108061933539655176512.
Written mails to merchant support and contacted phone pe customer care but no solution. Dont know why you show success in app but not crediting it to account. How can we trust you?...
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D
dk04datta
Aug 27, 2021
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Payment Issue with credit card

Address:Ashford Park View, Site No - 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore-560034, India

Hi Team,

I am continuously chasing PhonePe team, they are simply mentioning that it will resolve soon. It’s been many times I escalated and I am not getting proper resolutions from them.I have made credit card payment of 27103rs and it’s not a small amount. Please help me on this....
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S
shridhar suyambu
Aug 26, 2021
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Debit payment not credit

Address:Keezha Krishnan Puthoor

Dear Sir,
yesterday i make the transaction Rs 100/-
the payment debit from my account and still not credit.
please do the needful action...
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L
Laxmidhar1991
Aug 26, 2021
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Recharge not done but money deducted

My phone pe number [protected].
I have recharged 299 yesterday 25.8.2021.Recharge successful.money deducted.but not recharge done.In history it is shown recharge successful.When i contact bsnl customer service they told there is no recharge on ur number.phn pe customer told me operator has been confirmed us tht recharge done successfully....
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K
Kiran Bhimrao
Aug 25, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money withdraw with fraudulent call

There were call received from phone pay department for rewards and all my wife communicate with them and follow there instructions after that rs. 5500 with from account. She has not shared any details like otp or bank details but amount withdraw. Please help sir.

My contract number [protected]...
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A
Afsathsam
Aug 25, 2021
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Refund electricity bill

I payed electricity bill 2120 rupees on 8th July .(MESCOM[protected]PRL37519).money is deducted from my account later I received a message from phone pay that payment is failed and it will refunded within 7-9 working days..but till today that money was not refunded please refund my money...
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G
GAVISIDDAPPA SAHUKAR
Aug 25, 2021
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Missguided

Address:s gavisiddappa s/o doddabasappa at pannapur tq gangavathi dist koppal -583229

Miss guide and what about giftvocher deduct amount my account...plz solw this froblem and return my amount...
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