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PhonePe Complaints & Reviews

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Updated: Aug 1, 2026
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PhonePe reviews & complaints page 32

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A
alfeena paulson
Nov 9, 2021
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I want to cancel the processing regarding charging and phonepe want to refund my money which is debited from my account
PhonePe customer support has been notified about the posted complaint.
Nov 09, 2021
Updated by alfeena paulson
My Money is not get back to my account yet
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    R
    Rajanrao9999
    from Gomia, Jharkhand
    Nov 8, 2021
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    Address: Gomia jharkhand

    I have recharged my number but recharge got failed and money got deducted from my bank..please help me to return the money
    PhonePe customer support has been notified about the posted complaint.
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      K
      kishore0343
      from Chittoor, Andhra Pradesh
      Nov 6, 2021
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      Address: Mumbai

      PHONEPAY and UNION BANK OF INDIA are not responding against my money transfer. My friend transferred an amount of Rs 8000/- on 10.10.2021 vide UTR NO:[protected]. My friend amount debited But till now amount not received.
      PhonePe customer support has been notified about the posted complaint.
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        K
        Kishore0110
        Nov 6, 2021
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        I use phonepe and i buy and sell gold in phonepe regularly but today my account was blocked . I couldn't find the reason why.so kindly request you to unblock my account before 24 hour . Plz plz so that I can sell my gold . My phonepe linked mobile no is [protected]
        PhonePe customer support has been notified about the posted complaint.
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          V
          Vivekdec04
          Nov 6, 2021
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          I have done payment of 5000 on 1 nov on phonepe
          Money got deducted from my account and even transaction is showing successful but not credited to receiver account .

          Transaction no - T2111011635272698710806

          When I am calling phonepe customer they are saying talk to bank
          And bank are saying they are not responsible
          PhonePe customer support has been notified about the posted complaint.
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            K
            Kowsalyadevi S
            Nov 5, 2021
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            Address: Bangalore

            Phonepe is deducting 1 rupee or 2 rupee for mobile recharge without notifying users, even though it is less amount of money but that also matter for users, phonepe doing scam nowadays, phonepe making money in wrong way, please follow some ethics to make money
            PhonePe customer support has been notified about the posted complaint.
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              V
              VIGNESH Anandhan
              Nov 4, 2021
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              Dear sir / madam
              On 22.10.2021 I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. I created the rent payment profile is AKASH i try to check the account number which I input unable to see that. My ticket number is 1.[protected]
              2.[protected]. Pls check and confirm to which account my amount is credit or where is my money blocked. Pls help me to get it.

              Regards
              Vignesh A
              My registered mobile number is [protected]
              PhonePe customer support has been notified about the posted complaint.
              vignesh anandan bro have your receiver received the rent amount
              how many days it took
              can you pls tell me
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                M
                M SUMANTH M
                Nov 4, 2021
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                Address: Challkara

                My amount refunded 13198
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Smruti Maharana
                  Nov 3, 2021
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                  Address: Mumbai

                  Fraud transaction happened through my phone pe on the name og part time job. The name of the company is INDIAN AMAZON.

                  They asked me to complete few virtual orders which I'm not going to receive in real but the order money I have to pay to their website. After completing the order I'll receive my money with some commission that they said. Initially they provided few small price order and provided me the commission but in the third attempt they charged around
                  2 lakhs from me and the order couldn't completed.

                  The fraudstar number is - [protected]

                  This was my first point of contact. after the incident they didn't pick the call and they operate the process through telegram.

                  The links are provided below-
                  https://t.me/AnaishaS
                  http://shopping712.com/#/pages/regist/index?code=011163

                  All the transaction ids are given below.
                  T2110171556104477131672
                  T2110171421054074347488
                  T2110171409201684440322
                  T2110161801128507253545
                  T2110161700446955702597
                  T2110761656164240329725
                  T2110161634356994440500
                  T2110161600523687131306
                  T2110161555449964347659
                  T2110161554508709742007
                  T2110161554018979742757
                  T2110161509512236249800
                  T2110171712198847131353
                  T2110171455243524858143
                  T2110171508441892240754
                  T2110171502391710148521
                  PhonePe customer support has been notified about the posted complaint.
                  Same scene is happened with me
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                    A
                    arjshinde
                    from barwaha, Madhya Pradesh
                    Nov 3, 2021
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                    Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India.
                    Website: phonePe.in

                    किसी भी प्रकार के transation पर बेवजह ही चार्ज लिया जा रहा हैं।
                    PhonePe customer support has been notified about the posted complaint.
                    Nov 03, 2021
                    Updated by arjshinde
                    phonepe पर प्रतिबंध लगाया जाये ।
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                      M
                      Mha@2021
                      Nov 3, 2021
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                      Address: House no 1761 old tambat lane opposite mangalam hoziyary, Bhadhrakali area

                      [protected]@consumercomplaints.in

                      I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.
                      PhonePe customer support has been notified about the posted complaint.
                      Nov 03, 2021
                      Updated by Mha@2021
                      I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.

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                        K
                        Kunal Kaliwar
                        from Chhindwara, Madhya Pradesh
                        Nov 2, 2021
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                        I made a recharge but phone pe shows succesful transaction but Money not reached to merchant that why airtel not recharge my pack now phone pe don't want to refund my money or denying to accept mistake of their system
                        PhonePe customer support has been notified about the posted complaint.
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                          L
                          Lokeshabhi
                          Nov 2, 2021
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                          My Phone Pay Number [protected] Amount Paid to Veere Gowda To 6000 Two Transaction Id T2110111920539521909517 Another One Transaction Id : T2110111922011730508972
                          Date: 11 Oct 2021 Time : 7:22 PM
                          UTR NO :[protected]
                          My Amount Not Recived Still Date In My Statement Also Not Updated
                          PhonePe customer support has been notified about the posted complaint.
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                            C
                            Chechimk
                            Nov 2, 2021
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                            I lost money through Brand Impersonation of rs. 885, while playing a mobile game. The fraudster appeared as in the form of advertisement to offer me Reward . I didn't get any reward, but lost money, as I had entered using my BHIM UPI Pin.
                            I have attached the screenshot of transaction details
                            Transaction ID: T2110030120286099423945
                            UTR:[protected].
                            I had given complaint in ICICI Bank, it is under investigation.
                            Complaint No- SR[protected]

                            I contacted PhonePe, they asked me to file an FIR, But I want customer awareness programs about these fake advertisements, which come across customers.
                            As the transaction which had in[protected], it is impossible to take the screenshot of how the advertiser appeared. So I just involved in other transactions, to take the screenshots of how the advertisement of PhonePe, which come across customers.
                            PhonePe customer support has been notified about the posted complaint.
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                              Ī
                              Īndianeagle
                              Nov 2, 2021
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                              Address: 121-A rosewood apartment ayanagar new delhi-47

                              I purchased a redeem code of rupees 200 but i didn't receive my redeem code please help me give me my redeem
                              PhonePe customer support has been notified about the posted complaint.
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                                U
                                Ujjwala Gulati
                                Nov 1, 2021
                                Resolved
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                                Resolved

                                Website: Phone pe

                                So while paying for Zara, I used phone pe upi to make the payment of 4900 rupees. The amount was debited from my account however did not reach zara and my order got declined for no payment. The money has not been received back.
                                Dec 2, 2021
                                Complaint marked as Resolved 
                                Refund Recieved
                                PhonePe customer support has been notified about the posted complaint.
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                                  D
                                  dineshshrm
                                  from Una, Gujarat
                                  Nov 1, 2021
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                                  Address: Village Dunghi, PO Tikkar Khatrian, Tehsil Tauni Devi

                                  Sir,
                                  My phonepe account got blocked without any reason. i have 7710 rs in my phone pay wallet. kindly help me to unblock the account.

                                  With Regards,
                                  Dinesh
                                  PhonePe customer support has been notified about the posted complaint.
                                  No response received sir. Response from phonepe is very 😞 sad. I am now feeling that lost my money very worst app. Govt need to block this app
                                  Resolved? If yes, then tell me the procedure.
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                                    S
                                    Smart Raja
                                    Oct 31, 2021
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                                    Address: Zamin raypet...
                                    Website: Consumercomplaints

                                    I am pay 440 rupees ..
                                    I but Phone pe bug I am pay 2 times ...

                                    Plese check my account number 79046270..

                                    Plese sent my cash 440 rupees quickly plese phone pe...
                                    PhonePe customer support has been notified about the posted complaint.
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                                      B
                                      BHARATH RAJ, H. R.
                                      Oct 31, 2021
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                                      I have not violated any phone pe terms and conditions. I was not using it for a while. Now my account has been blocked. Please help me to get my account unblocked. Phone number: +91 [protected]
                                      PhonePe customer support has been notified about the posted complaint.
                                      Is that got resolved? If yes, please explain what's the procedure.
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                                        P
                                        Prem C. Upadhyay
                                        Oct 29, 2021
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                                        Address: H.NO. 245, Bayalasi inter college jalalpur

                                        Dear team
                                        Customer paid payment 300/- rs on[protected]:35 pm .in my phone pay QRcode . But payment not show in my phone pay account.whreas customer paid amount successful.I have already raise the complainant but my problem not resolved yet.please resolve my problem.
                                        PhonePe customer support has been notified about the posted complaint.
                                        Oct 29, 2021
                                        Updated by Prem C. Upadhyay
                                        Problem not resolved yet

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