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PhonePe Complaints & Reviews

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Updated: Sep 28, 2026
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PhonePe reviews & complaints page 32

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P
Prms Dharshu
Nov 13, 2021
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I send my money to a UPI account on[protected] but still now receiver didn't receive my amount. I already raise complaint on phonepe also.but still money not received to my receiver.please solve my problem as soon as possible.
PhonePe customer support has been notified about the posted complaint.
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    A
    Anurag Karanjkar
    Nov 10, 2021
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    Fraud 3 transaction happened through my phone pe on the name sapana(saniya) Kumari.the transaction date is 9 Nov & 10 Nov. Give me a refund my account
    PhonePe customer support has been notified about the posted complaint.
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      A
      alfeena paulson
      Nov 9, 2021
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      I want to cancel the processing regarding charging and phonepe want to refund my money which is debited from my account
      PhonePe customer support has been notified about the posted complaint.
      Nov 09, 2021
      Updated by alfeena paulson
      My Money is not get back to my account yet
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        R
        Rajanrao9999
        from Gomia, Jharkhand
        Nov 8, 2021
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        Address: Gomia jharkhand

        I have recharged my number but recharge got failed and money got deducted from my bank..please help me to return the money
        PhonePe customer support has been notified about the posted complaint.
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          K
          kishore0343
          from Chittoor, Andhra Pradesh
          Nov 6, 2021
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          Address: Mumbai

          PHONEPAY and UNION BANK OF INDIA are not responding against my money transfer. My friend transferred an amount of Rs 8000/- on 10.10.2021 vide UTR NO:[protected]. My friend amount debited But till now amount not received.
          PhonePe customer support has been notified about the posted complaint.
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            K
            Kishore0110
            Nov 6, 2021
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            I use phonepe and i buy and sell gold in phonepe regularly but today my account was blocked . I couldn't find the reason why.so kindly request you to unblock my account before 24 hour . Plz plz so that I can sell my gold . My phonepe linked mobile no is [protected]
            PhonePe customer support has been notified about the posted complaint.
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              V
              Vivekdec04
              Nov 6, 2021
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              I have done payment of 5000 on 1 nov on phonepe
              Money got deducted from my account and even transaction is showing successful but not credited to receiver account .

              Transaction no - T2111011635272698710806

              When I am calling phonepe customer they are saying talk to bank
              And bank are saying they are not responsible
              PhonePe customer support has been notified about the posted complaint.
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                K
                Kowsalyadevi S
                Nov 5, 2021
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                Address: Bangalore

                Phonepe is deducting 1 rupee or 2 rupee for mobile recharge without notifying users, even though it is less amount of money but that also matter for users, phonepe doing scam nowadays, phonepe making money in wrong way, please follow some ethics to make money
                PhonePe customer support has been notified about the posted complaint.
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                  V
                  VIGNESH Anandhan
                  Nov 4, 2021
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                  Dear sir / madam
                  On 22.10.2021 I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. I created the rent payment profile is AKASH i try to check the account number which I input unable to see that. My ticket number is 1.[protected]
                  2.[protected]. Pls check and confirm to which account my amount is credit or where is my money blocked. Pls help me to get it.

                  Regards
                  Vignesh A
                  My registered mobile number is [protected]
                  PhonePe customer support has been notified about the posted complaint.
                  vignesh anandan bro have your receiver received the rent amount
                  how many days it took
                  can you pls tell me
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                    M
                    M SUMANTH M
                    Nov 4, 2021
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                    Address: Challkara

                    My amount refunded 13198
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      Smruti Maharana
                      Nov 3, 2021
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                      Address: Mumbai

                      Fraud transaction happened through my phone pe on the name og part time job. The name of the company is INDIAN AMAZON.

                      They asked me to complete few virtual orders which I'm not going to receive in real but the order money I have to pay to their website. After completing the order I'll receive my money with some commission that they said. Initially they provided few small price order and provided me the commission but in the third attempt they charged around
                      2 lakhs from me and the order couldn't completed.

                      The fraudstar number is - [protected]

                      This was my first point of contact. after the incident they didn't pick the call and they operate the process through telegram.

                      The links are provided below-
                      https://t.me/AnaishaS
                      http://shopping712.com/#/pages/regist/index?code=011163

                      All the transaction ids are given below.
                      T2110171556104477131672
                      T2110171421054074347488
                      T2110171409201684440322
                      T2110161801128507253545
                      T2110161700446955702597
                      T2110761656164240329725
                      T2110161634356994440500
                      T2110161600523687131306
                      T2110161555449964347659
                      T2110161554508709742007
                      T2110161554018979742757
                      T2110161509512236249800
                      T2110171712198847131353
                      T2110171455243524858143
                      T2110171508441892240754
                      T2110171502391710148521
                      PhonePe customer support has been notified about the posted complaint.
                      Same scene is happened with me
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                        A
                        arjshinde
                        from barwaha, Madhya Pradesh
                        Nov 3, 2021
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                        Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri (East) Mumbai – 400 093, India.
                        Website: phonePe.in

                        किसी भी प्रकार के transation पर बेवजह ही चार्ज लिया जा रहा हैं।
                        PhonePe customer support has been notified about the posted complaint.
                        Nov 03, 2021
                        Updated by arjshinde
                        phonepe पर प्रतिबंध लगाया जाये ।
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                          M
                          Mha@2021
                          Nov 3, 2021
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                          Address: House no 1761 old tambat lane opposite mangalam hoziyary, Bhadhrakali area

                          [protected]@consumercomplaints.in

                          I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.
                          PhonePe customer support has been notified about the posted complaint.
                          Nov 03, 2021
                          Updated by Mha@2021
                          I have done payment twice from phone pay app ro jio mobile recharge through my sbi internet banking app as on 08/10/2021 and the amt. Was rs 398/- each.

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                            K
                            Kunal Kaliwar
                            from Chhindwara, Madhya Pradesh
                            Nov 2, 2021
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                            I made a recharge but phone pe shows succesful transaction but Money not reached to merchant that why airtel not recharge my pack now phone pe don't want to refund my money or denying to accept mistake of their system
                            PhonePe customer support has been notified about the posted complaint.
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                              L
                              Lokeshabhi
                              Nov 2, 2021
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                              My Phone Pay Number [protected] Amount Paid to Veere Gowda To 6000 Two Transaction Id T2110111920539521909517 Another One Transaction Id : T2110111922011730508972
                              Date: 11 Oct 2021 Time : 7:22 PM
                              UTR NO :[protected]
                              My Amount Not Recived Still Date In My Statement Also Not Updated
                              PhonePe customer support has been notified about the posted complaint.
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                                C
                                Chechimk
                                Nov 2, 2021
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                                I lost money through Brand Impersonation of rs. 885, while playing a mobile game. The fraudster appeared as in the form of advertisement to offer me Reward . I didn't get any reward, but lost money, as I had entered using my BHIM UPI Pin.
                                I have attached the screenshot of transaction details
                                Transaction ID: T2110030120286099423945
                                UTR:[protected].
                                I had given complaint in ICICI Bank, it is under investigation.
                                Complaint No- SR[protected]

                                I contacted PhonePe, they asked me to file an FIR, But I want customer awareness programs about these fake advertisements, which come across customers.
                                As the transaction which had in[protected], it is impossible to take the screenshot of how the advertiser appeared. So I just involved in other transactions, to take the screenshots of how the advertisement of PhonePe, which come across customers.
                                PhonePe customer support has been notified about the posted complaint.
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                                  Ī
                                  Īndianeagle
                                  Nov 2, 2021
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                                  Address: 121-A rosewood apartment ayanagar new delhi-47

                                  I purchased a redeem code of rupees 200 but i didn't receive my redeem code please help me give me my redeem
                                  PhonePe customer support has been notified about the posted complaint.
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                                    U
                                    Ujjwala Gulati
                                    Nov 1, 2021
                                    Resolved
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                                    Resolved

                                    Website: Phone pe

                                    So while paying for Zara, I used phone pe upi to make the payment of 4900 rupees. The amount was debited from my account however did not reach zara and my order got declined for no payment. The money has not been received back.
                                    Dec 2, 2021
                                    Complaint marked as Resolved 
                                    Refund Recieved
                                    PhonePe customer support has been notified about the posted complaint.
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                                      D
                                      dineshshrm
                                      from Una, Gujarat
                                      Nov 1, 2021
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                                      Address: Village Dunghi, PO Tikkar Khatrian, Tehsil Tauni Devi

                                      Sir,
                                      My phonepe account got blocked without any reason. i have 7710 rs in my phone pay wallet. kindly help me to unblock the account.

                                      With Regards,
                                      Dinesh
                                      PhonePe customer support has been notified about the posted complaint.
                                      No response received sir. Response from phonepe is very 😞 sad. I am now feeling that lost my money very worst app. Govt need to block this app
                                      Resolved? If yes, then tell me the procedure.
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                                        S
                                        Smart Raja
                                        Oct 31, 2021
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                                        Address: Zamin raypet...
                                        Website: Consumercomplaints

                                        I am pay 440 rupees ..
                                        I but Phone pe bug I am pay 2 times ...

                                        Plese check my account number 79046270..

                                        Plese sent my cash 440 rupees quickly plese phone pe...
                                        PhonePe customer support has been notified about the posted complaint.
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