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PhonePe Complaints & Reviews

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Updated: Aug 1, 2026
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262
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PhonePe reviews & complaints page 38

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A
Aadhi Rocket
Aug 29, 2021
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Address: J.R.Aadhavan, 7/6,East Madavilagam,, Thiruvaiyaru,(TK),, Thanjavur (DT), 613204

I am aadhavan. I am in tamilnadu. Yesterday night 28.08.2021 I have wrongly sent the amount 1940 rs for giftcard refunds via phonepe .please refund the amount quickly for our working days. Please consider my complaint and refund my amount. That amount has emergency to pay loans and mobile bills. So please refund the amount.
Thank you
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    A
    Abhiaki
    Aug 28, 2021
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    Address: Dharmshlaa

    Please refund my money
    PhonePe customer support has been notified about the posted complaint.
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      Priyahummingbird
      Aug 28, 2021
      Resolved
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      Resolved

      Transaction successful on 6th August 2021 as seen on the phone pe app. But till date not received the amount to bank account. Transaction id:T2108061933539655176512.
      Written mails to merchant support and contacted phone pe customer care but no solution. Dont know why you show success in app but not crediting it to account. How can we trust you?
      Aug 31, 2021
      Complaint marked as Resolved 
      They responded back to a complaint raised on their app with a clarification. Which could have been provided a little earlier when we reached to them
      PhonePe customer support has been notified about the posted complaint.
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        D
        dk04datta
        Aug 27, 2021
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        Address: Ashford Park View, Site No - 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore-560034, India

        Hi Team,

        I am continuously chasing PhonePe team, they are simply mentioning that it will resolve soon. It’s been many times I escalated and I am not getting proper resolutions from them.I have made credit card payment of 27103rs and it’s not a small amount. Please help me on this.
        PhonePe customer support has been notified about the posted complaint.
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          S
          shridhar suyambu
          Aug 26, 2021
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          Address: Keezha Krishnan Puthoor

          Dear Sir,
          yesterday i make the transaction Rs 100/-
          the payment debit from my account and still not credit.
          please do the needful action
          PhonePe customer support has been notified about the posted complaint.
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            L
            Laxmidhar1991
            Aug 26, 2021
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            My phone pe number [protected].
            I have recharged 299 yesterday 25.8.2021.Recharge successful.money deducted.but not recharge done.In history it is shown recharge successful.When i contact bsnl customer service they told there is no recharge on ur number.phn pe customer told me operator has been confirmed us tht recharge done successfully.
            PhonePe customer support has been notified about the posted complaint.
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              K
              Kiran Bhimrao
              Aug 25, 2021
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              Resolved

              There were call received from phone pay department for rewards and all my wife communicate with them and follow there instructions after that rs. 5500 with from account. She has not shared any details like otp or bank details but amount withdraw. Please help sir.

              My contract number [protected]
              Aug 25, 2021
              Complaint marked as Resolved 
              Not resolve
              PhonePe customer support has been notified about the posted complaint.
              Yesterday someone cheated me. Someone called me from phonepe and he said he your 1999 reward is not open. Please open and enjoy your reward. He also send me notification in my phone pe notification area. He cheated me with 4100rs. Please help me. I am a student.
              Akanksha Swarnkar's reply, Nov 8, 2021
              Please help me as soon as possible 🙏🏻
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                A
                Afsathsam
                Aug 25, 2021
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                I payed electricity bill 2120 rupees on 8th July .(MESCOM[protected]PRL37519).money is deducted from my account later I received a message from phone pay that payment is failed and it will refunded within 7-9 working days..but till today that money was not refunded please refund my money
                PhonePe customer support has been notified about the posted complaint.
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                  G
                  GAVISIDDAPPA SAHUKAR
                  Aug 25, 2021
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                  Address: s gavisiddappa s/o doddabasappa at pannapur tq gangavathi dist koppal -583229

                  Miss guide and what about giftvocher deduct amount my account...plz solw this froblem and return my amount
                  PhonePe customer support has been notified about the posted complaint.
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                    D
                    dkbiswas911
                    Aug 24, 2021
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                    On 6th Aug i have transferred rs.22100/- to merchant bank a/c, and the transaction also successful. But till now its not credited to the receiver's account. Contacted customer support of phone pe and raised ticket no[protected]. But today i checked the ticket status it was resolved.. Transaction no p2108061833425854884846. But issue is still pending. Kindly look into the issue it will be a great help.

                    Thanks
                    PhonePe customer support has been notified about the posted complaint.
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                      R
                      ratnadeepdipke
                      Aug 24, 2021
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                      Address: Ramakrishna Nagar, Akola Road Hingoli 431513

                      Transection Successful but amount not credited another account refunded my money back in My Account...please
                      PhonePe customer support has been notified about the posted complaint.
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                        P
                        Pranjal Garg
                        from Mumbai, Maharashtra
                        Aug 24, 2021
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                        Sir, I have a phone pe account .Sir, i reffered and made phone pe account for two numbers. Followed all the steps as per refer and earn. But, i didn't get Rs 150 cashback. Phone pe support is replying that you got the cashback. Sir, I shared all the details and screenshots on call, in message about history that there is no cashback received for the number. But, they are replying with the same answer. Sir, please help me to get the cashback. Sir, i asked them for proper reply but they are really deceiver's. Replying same answer. Sir, i attached the proofs. Thank you, sir
                        Also, they are saying now you installed it in 2017 and 2019. There is nothing like in the terms and eligibility.
                        PhonePe customer support has been notified about the posted complaint.
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                          S
                          service.
                          Aug 24, 2021
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                          Address: Delhi
                          Website: quicksell.co/s/247-customer-service-in-india/customer-care-number-8902071520/fpt

                          Phonper customer care[protected]
                          all problem solved payment releted pendng amount refunds
                          PhonePe customer support has been notified about the posted complaint.
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                            J
                            Jeeva JJ
                            Aug 23, 2021
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                            Address: 344, A.S.K.T. Subramaniapuram Colony, 1st Street, Sivakasi

                            I, ve book a ticket in IRCTC through Phonepe but the transaction failed and the amount was deducted. After 3 days I've received a message from phonepe that the amount was refunded to your account. But till now the amount was not credited to my account, only the message was given by the Phonepe.
                            PhonePe customer support has been notified about the posted complaint.
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                              Bhupeshsaigal
                              Aug 23, 2021
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                              Transaction was done on 20th August of amount 2499 through phone pe but the amount was not credited to my account it went into some other account which does not belong to me, so revert back me the amount 2499 in my account
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                shyamalh2011
                                Aug 23, 2021
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                                Dear sir
                                I purchased 2.69 grams gold on phone pe. When I want to sell part gold from it. Suddenly my account has been blocked. I cannot open phone pe any more. Contact phone pe customer care they told for security reason the account has been blocked. And it will take 05 days for unblocking.
                                Can't understand what security reason bought the account closed.
                                Requesting to please open my phone pe account as soon.
                                PhonePe customer support has been notified about the posted complaint.
                                Aug 23, 2021
                                Updated by shyamalh2011
                                Not resolved
                                Aug 24, 2021
                                Updated by shyamalh2011
                                Not resolved till date
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                                  Lalan18
                                  Aug 23, 2021
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                                  My amount is not credited in my paytm payment bank transcation date[protected]
                                  PhonePe customer support has been notified about the posted complaint.
                                  Aug 23, 2021
                                  Updated by Lalan18
                                  My amount is not credited in my paytm payment bank account

                                  Aug 23, 2021
                                  Updated by Lalan18
                                  Please solve issue kindly

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                                    S
                                    Sankhasuvra
                                    Aug 22, 2021
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                                    On August 21 I bought digital gold from phone pe via mmtc cap.After one day I had been tried to sell gold but after process initiation it shows that the status is pending. I'm in serious trouble amount does not credit yet to my account. Please help me out. I really need this money
                                    PhonePe customer support has been notified about the posted complaint.
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                                      Aman Kumar Mehta
                                      Aug 22, 2021
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                                      I rechared Rs 300 through phonepe in my SBI fastag but the amount is not showing in the fastag wallet.How will i get my money back.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        irfan@123
                                        Aug 22, 2021
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                                        Transactions successful but payment not receive marchant 's bank
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