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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 38

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D
Dhoi
Jul 26, 2021
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I have a call from phonepe and said I am phone pe costumer service and send a 999 rupee money request and Debit 999 ruppe from my account
PhonePe customer support has been notified about the posted complaint.
Jul 26, 2021
Updated by Dhoi
Fraud debit my amount 999

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    B
    Brahmanandan1999
    Jul 26, 2021
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    My transaction no NX21072021551072262891401 amount 15000 this transaction has been done through my upi id [protected]@ybl payment is successfull merchant beneficiery PNB Metlife insurance is not credited the amount.
    PhonePe customer support has been notified about the posted complaint.
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      P
      Patragolla
      Jul 25, 2021
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      Address: Sivapuram

      Your payment has reached the receiver's bank and will be transferred to the receiver's account within 2 working days. If this fails for any reason, you will receive a refund. Don't worry, your money is safe.
      PhonePe customer support has been notified about the posted complaint.
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        A
        abhishek singhal56
        Jul 24, 2021
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        Address: bharatpur

        मेरा फ़ोन पे [protected] ये हैं जो secquirty resion के कारण बन्द कर रखा हैं पर मैने ऐसा कोई गलत काम नही किया हैं मेरे पास सारे सबूत हूं
        तो मेरी आपसे विनती हैं मेरा फ़ोन पे चालू करने की कृपा करें आपकी अति कृपा होगी
        PhonePe customer support has been notified about the posted complaint.
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          A
          AvinashChavan047
          Jul 24, 2021
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          Address: B57 ANUKUL RAJYA KARMACHARI VASAHAT, ASHOK NAGAR SATPUR

          I have not received payment in my bank account. I have called customer helpline no. But call not answered. I am literally fed up of contacting on toll free numbers as not receive any call.
          PhonePe customer support has been notified about the posted complaint.
          Jul 24, 2021
          Updated by AvinashChavan047
          My issue still not resolved
          Jul 24, 2021
          Updated by AvinashChavan047
          Payment not received
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            A
            Avinash Birman
            from Delhi, Delhi
            Jul 24, 2021
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            I have applied for withdrawal of my amount from phonepe mutual fund on 10 Jul 21. Till date I have not received my amount.

            Please help
            Regards
            Avinash
            [protected]
            PhonePe customer support has been notified about the posted complaint.
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              B
              Bhanwar Singh Gurjar
              Jul 24, 2021
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              Address: GURJARO KI DHANI MUNDOTI

              श्रीमान जी मैंने अपने फोन पे से मेरे बैंक ऑफ इंडिया के क्रेडिट कार्ड मैं पेमेंट किया था 6 फरवरी 2021 को जोकि दो ट्रांजैक्शन थे ₹10000और ₹900 मेरा पेमेंट फोन पे मे सफलतापूर्वक बताया गया लेकिन मेरे कार्ड मैं जमा नहीं हुआ मैंने जब फोन पे कस्टमर केयर में बात की तो उन्होंने बताया कि हमने आपके कार्ड में पेमेंट कर दिया है और आप अपनी बैंक में जाकर मालूम करो जब मैं बैंक गया तो बैंक वालों ने बोला कि हमारे पास आपके पैसे नहीं आए तब मैंने बैंक ऑफ इंडिया के ऊपर पीजी पोर्टल पर कंप्लेंट की तो बैंक वालों ने बताया कि आपके पैसे फोन पे वालों ने गलत कार्ड में पैसे नेफ्ट कर दिए हैं जबकि मैंने फोन पे पर अपना क्रेडिट कार्ड एड करते ही ₹2 का ट्रांजैक्शन किया तो वह मेरे कार्ड में सफलतापूर्वक ऐड हो गया तो फिर उसके बाद मैंने ₹10000 और ₹900 जमा किए तो वह पेमेंट सफलतापूर्वक बताने के बाद भी मेरे कार्ड में जमा नहीं हुए । कृपया करके मेरे पैसे या तो रिवर्स करावे या मेरे कार्ड में जमा करावे और फोन पे से जो गलती हुई है उसके खिलाफ से कड़ी कार्यवाही की जाए
              Name. Bhanwar Lal Gurjar
              Mo. [protected]
              Card no. [protected]
              PhonePe customer support has been notified about the posted complaint.
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                T
                TeamFrozen
                Jul 23, 2021
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                Address: J&k Nowgam Anantnag

                Sir Due To My insufficient Balance Sir I send Money With PhonePe But That Purchase is Cancelled By Insufficient Balance Sir I request to Jkbank Please refund My Money Because My Money Is very big amount
                rupees 4950
                And Transection ID is
                T2107201451490371422094
                please sir refund my money
                +1 photos
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                  S
                  Ssv476
                  Jul 23, 2021
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                  Transaction not received by merchant

                  The money is debited from my account but samsung shop has not received it....
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                  A
                  Anilprasad Yadav
                  from Kolkata, West Bengal
                  Jul 22, 2021
                  Resolved
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                  Resolved

                  Address: Geetagram.Angul

                  I sri Anil Prasad Yadab onto[protected] the fraudier told me kyc up to date on my BSNLmobile Rs10 at 3.35p.m than an amount rs 49, 900/-.authometically debited my sbi account. Then he told me amount wrongly debited from your account you can transfer money to phonepe an amount rs24095&11011/- in yesbank.at 4.00p.m &4.25p.m total amount of rs 85006/-debited from my sbi account.
                  +2 photos
                  Jul 26, 2021
                  Complaint marked as Resolved 
                  please provide the details data of the fraud which was stolen money from my accountant.my mobile no is 9438394816.
                  PhonePe customer support has been notified about the posted complaint.
                  Jul 22, 2021
                  Updated by Anilprasad Yadav
                  No update till late
                  Jul 22, 2021
                  Updated by Anilprasad Yadav
                  No update on dated -22/7/2021

                  Jul 26, 2021
                  Updated by Anilprasad Yadav
                  what is complaint status ondt[protected]
                  Aug 30, 2021
                  Updated by Anilprasad Yadav
                  What is my SBI complaint status.
                  Mere sath Ranjit Das nam ka baykti ne (Rs.1981) ka dhokha kiya hai. 29/08/21, 21:59:57/up ne jalsaj kiya
                  Transactiopn ID- T2108292159267227276878
                  UTR:[protected]

                  Wrongly transfer other account - Comment #3886121 - Image #0
                  Wrongly transfer other account - Comment #3886121 - Image #1
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                    A
                    Ayush Mahala
                    Jul 22, 2021
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                    Address: C-31 N.B.C STAFF COLONY KHATIPURA ROAD Jaipur

                    Sir my phone pe wallet get deactivated and I can't get option to withdraw my amount from phone pe so plz sir kindly activate my phone pe wallet too carry my amount from it I not lost my 5000 rupees plz help sir
                    PhonePe customer support has been notified about the posted complaint.
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                      C
                      crimealert07
                      Jul 22, 2021
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                      Website: quicksell.co/s/online-payment/related-problem-sulotion/yp9

                      Rajasthan Money Refund Scam Phonepe, Paytm, Googlepay, Bharatpay, Mobikwik, Bhim upi

                      Original Website: https://quicksell.co
                      Domain:quicksell.co
                      Registered On:[protected]
                      Expires On:[protected]
                      Updated On:[protected]

                      Refund Website Link: https://quicksell.co/s/online-payment/related-problem-sulotion/yp9

                      All these phone numbers are available on Phonepe and Paytm for receiving payments... They are active since 2016 and their all accounts are still active.
                      ये online chor लोगो से रिफंड के नाम पर उनके पैसे धोखे से छीन रहे है...
                      ये सभी फ़ोन नंबर भुगतान प्राप्त करने के लिए Phonepe और Paytm पर उपलब्ध हैं... ये 2016 से सक्रिय हैं और उनके सभी खाते अभी भी सक्रिय हैं।

                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]

                      Gmail: [protected]@gmail.com
                      Site: https://quicksell.co/s/online-payment/related-problem-sulotion/yp9

                      Rajasthan phonepe refund scam-------See Screenshots also.

                      CyberCrime Alert always with you...For more visit Youtube channel.

                      अगर आप इस तरह के सकाम से खुद को बचाना चाहते है तो इस यूट्ब चैनल पर विजिट करे: https://www.youtube.com/channel/UC5Vin2VxrJm10QIBF_5gdbg
                      +6 photos
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                        1
                        123Yuvi
                        Jul 22, 2021
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                        Address: Virar east Mumbai Maharashtra

                        Kindly assist me I received Rs 1000 in phone pe it shows transaction successful but I didn't received any kind of money in my bank account
                        PhonePe customer support has been notified about the posted complaint.
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                          R
                          Ramdev Thakre R S
                          Jul 20, 2021
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                          Address: Khandea

                          Unblocked my account sir
                          PhonePe customer support has been notified about the posted complaint.
                          Jul 20, 2021
                          Updated by Ramdev Thakre R S
                          No complete sir unlock to account my

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                            S
                            Samiksha_6014
                            Jul 19, 2021
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                            Address: Ranpise nagar professor colony akola maharashtra
                            Website: Phonepe

                            I've paid the electricity bill through phonepe but the Bill payment has not reflected in the mahavitaran site ...
                            The transaction ID is P2106261809471828588781
                            Plz do check this and do the needful as soon as possible
                            PhonePe customer support has been notified about the posted complaint.
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                              P
                              PRAKASH MEDICHELMA
                              Jul 19, 2021
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                              Address: Adilabad
                              Website: phonepay

                              On 14 JUL 2021, Transfer from[protected]UPI/CR/[protected]/TADIGOPP/SBIN/[protected]/Payme

                              AMOUNT DEBITED
                              BUT

                              On 14 JUL 2021, Transfer to[protected]UPI/REV/[protected]

                              amount not received
                              PhonePe customer support has been notified about the posted complaint.
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                                S
                                Sunny7892
                                Jul 18, 2021
                                Resolved
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                                Resolved

                                Respected sir,
                                I am Sunny Dubey and my phonepay number is [protected] I want to say that I have booked train ticket on 16th July 2021 I have make payment and money was debited from my account but ticket was not booked.I have attached my both accounts details screenshot with this mail.Kindly please refund my money as soon as possible.

                                Thanking you
                                +2 photos
                                Nov 10, 2021
                                Complaint marked as Resolved 
                                After Compliant Company has been sent money to my account within 48hrs.
                                PhonePe customer support has been notified about the posted complaint.
                                Jul 18, 2021
                                Updated by Sunny7892
                                I didn't get any solution still now.My money was debited I want my money refunded.
                                Jul 18, 2021
                                Updated by Sunny7892
                                Kindly please check and provide me the solution.
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                                  H
                                  H P gaming
                                  Jul 18, 2021
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                                  Address: Dehgam

                                  I sent 8000 money to him and he is fraud with me plzzz give me my money back plzzzzz
                                  +2 photos
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                                    M
                                    Mr Piyush
                                    Jul 17, 2021
                                    Resolved
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                                    Resolved

                                    Payment successful but money not credited to receivers bank account.

                                    On 12 july i made a transaction of rs2000 the money is debited and succesfull transaction message is received but money isn't credited to receivers bank account. Please look into this and refund it if possible. Iam attaching the proofs....
                                    +1 photos
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                                    A
                                    adn123
                                    Jul 17, 2021
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                                    Address: Municipal Corporation Dharamshala

                                    I am send money 15.07.2021 a wrong upi id. [protected]@ibl
                                    so please refund my money. my mobile no. [protected] and my phone pe ID. [protected]@ybl
                                    PhonePe customer support has been notified about the posted complaint.
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