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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
Complaints 3488
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260
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PhonePe reviews & complaints page 38

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A
Anil_21113
Jul 26, 2021
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Address: Ashford Park View, Bangalore, Karnataka, India

Dear sir,
I have send our money to a wrong person through this phone pe app...by mistake.
This withdrawal contain a lots of fund like (13000/-, 11000/-, 8000/-)...
Please sir kindly help me sir...
Please take one against these... 🙏🙏🙏🙏
& provide me a way to refund our money.
I'm just sharing some details of wrong person:-
No:-[protected]
Sunil Meena
Phone is most trusted app or 100%safe app...please help me sir...🙏🙏🙏
PhonePe customer support has been notified about the posted complaint.
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    D
    Dhoi
    Jul 26, 2021
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    I have a call from phonepe and said I am phone pe costumer service and send a 999 rupee money request and Debit 999 ruppe from my account
    PhonePe customer support has been notified about the posted complaint.
    Jul 26, 2021
    Updated by Dhoi
    Fraud debit my amount 999

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      B
      Brahmanandan1999
      Jul 26, 2021
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      My transaction no NX21072021551072262891401 amount 15000 this transaction has been done through my upi id [protected]@ybl payment is successfull merchant beneficiery PNB Metlife insurance is not credited the amount.
      PhonePe customer support has been notified about the posted complaint.
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        P
        Patragolla
        Jul 25, 2021
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        Address: Sivapuram

        Your payment has reached the receiver's bank and will be transferred to the receiver's account within 2 working days. If this fails for any reason, you will receive a refund. Don't worry, your money is safe.
        PhonePe customer support has been notified about the posted complaint.
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          A
          abhishek singhal56
          Jul 24, 2021
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          Address: bharatpur

          मेरा फ़ोन पे [protected] ये हैं जो secquirty resion के कारण बन्द कर रखा हैं पर मैने ऐसा कोई गलत काम नही किया हैं मेरे पास सारे सबूत हूं
          तो मेरी आपसे विनती हैं मेरा फ़ोन पे चालू करने की कृपा करें आपकी अति कृपा होगी
          PhonePe customer support has been notified about the posted complaint.
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            A
            AvinashChavan047
            Jul 24, 2021
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            Address: B57 ANUKUL RAJYA KARMACHARI VASAHAT, ASHOK NAGAR SATPUR

            I have not received payment in my bank account. I have called customer helpline no. But call not answered. I am literally fed up of contacting on toll free numbers as not receive any call.
            PhonePe customer support has been notified about the posted complaint.
            Jul 24, 2021
            Updated by AvinashChavan047
            My issue still not resolved
            Jul 24, 2021
            Updated by AvinashChavan047
            Payment not received
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              A
              Avinash Birman
              from Delhi, Delhi
              Jul 24, 2021
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              I have applied for withdrawal of my amount from phonepe mutual fund on 10 Jul 21. Till date I have not received my amount.

              Please help
              Regards
              Avinash
              [protected]
              PhonePe customer support has been notified about the posted complaint.
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                B
                Bhanwar Singh Gurjar
                Jul 24, 2021
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                Address: GURJARO KI DHANI MUNDOTI

                श्रीमान जी मैंने अपने फोन पे से मेरे बैंक ऑफ इंडिया के क्रेडिट कार्ड मैं पेमेंट किया था 6 फरवरी 2021 को जोकि दो ट्रांजैक्शन थे ₹10000और ₹900 मेरा पेमेंट फोन पे मे सफलतापूर्वक बताया गया लेकिन मेरे कार्ड मैं जमा नहीं हुआ मैंने जब फोन पे कस्टमर केयर में बात की तो उन्होंने बताया कि हमने आपके कार्ड में पेमेंट कर दिया है और आप अपनी बैंक में जाकर मालूम करो जब मैं बैंक गया तो बैंक वालों ने बोला कि हमारे पास आपके पैसे नहीं आए तब मैंने बैंक ऑफ इंडिया के ऊपर पीजी पोर्टल पर कंप्लेंट की तो बैंक वालों ने बताया कि आपके पैसे फोन पे वालों ने गलत कार्ड में पैसे नेफ्ट कर दिए हैं जबकि मैंने फोन पे पर अपना क्रेडिट कार्ड एड करते ही ₹2 का ट्रांजैक्शन किया तो वह मेरे कार्ड में सफलतापूर्वक ऐड हो गया तो फिर उसके बाद मैंने ₹10000 और ₹900 जमा किए तो वह पेमेंट सफलतापूर्वक बताने के बाद भी मेरे कार्ड में जमा नहीं हुए । कृपया करके मेरे पैसे या तो रिवर्स करावे या मेरे कार्ड में जमा करावे और फोन पे से जो गलती हुई है उसके खिलाफ से कड़ी कार्यवाही की जाए
                Name. Bhanwar Lal Gurjar
                Mo. [protected]
                Card no. [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  T
                  TeamFrozen
                  Jul 23, 2021
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                  Address: J&k Nowgam Anantnag

                  Sir Due To My insufficient Balance Sir I send Money With PhonePe But That Purchase is Cancelled By Insufficient Balance Sir I request to Jkbank Please refund My Money Because My Money Is very big amount
                  rupees 4950
                  And Transection ID is
                  T2107201451490371422094
                  please sir refund my money
                  +1 photos
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    Ssv476
                    Jul 23, 2021
                    Jul 1, 2025
                    This thread was updated on Jul 1, 2025
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                    Transaction not received by merchant

                    The money is debited from my account but samsung shop has not received it....
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                    A
                    Anilprasad Yadav
                    from Kolkata, West Bengal
                    Jul 22, 2021
                    Resolved
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                    Resolved

                    Address: Geetagram.Angul

                    I sri Anil Prasad Yadab onto[protected] the fraudier told me kyc up to date on my BSNLmobile Rs10 at 3.35p.m than an amount rs 49, 900/-.authometically debited my sbi account. Then he told me amount wrongly debited from your account you can transfer money to phonepe an amount rs24095&11011/- in yesbank.at 4.00p.m &4.25p.m total amount of rs 85006/-debited from my sbi account.
                    +2 photos
                    Jul 26, 2021
                    Complaint marked as Resolved 
                    please provide the details data of the fraud which was stolen money from my accountant.my mobile no is 9438394816.
                    PhonePe customer support has been notified about the posted complaint.
                    Jul 22, 2021
                    Updated by Anilprasad Yadav
                    No update till late
                    Jul 22, 2021
                    Updated by Anilprasad Yadav
                    No update on dated -22/7/2021

                    Jul 26, 2021
                    Updated by Anilprasad Yadav
                    what is complaint status ondt[protected]
                    Aug 30, 2021
                    Updated by Anilprasad Yadav
                    What is my SBI complaint status.
                    Mere sath Ranjit Das nam ka baykti ne (Rs.1981) ka dhokha kiya hai. 29/08/21, 21:59:57/up ne jalsaj kiya
                    Transactiopn ID- T2108292159267227276878
                    UTR:[protected]

                    Wrongly transfer other account - Comment #3886121 - Image #0
                    Wrongly transfer other account - Comment #3886121 - Image #1
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                      A
                      Ayush Mahala
                      Jul 22, 2021
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                      Address: C-31 N.B.C STAFF COLONY KHATIPURA ROAD Jaipur

                      Sir my phone pe wallet get deactivated and I can't get option to withdraw my amount from phone pe so plz sir kindly activate my phone pe wallet too carry my amount from it I not lost my 5000 rupees plz help sir
                      PhonePe customer support has been notified about the posted complaint.
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                        C
                        crimealert07
                        Jul 22, 2021
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                        Website: quicksell.co/s/online-payment/related-problem-sulotion/yp9

                        Rajasthan Money Refund Scam Phonepe, Paytm, Googlepay, Bharatpay, Mobikwik, Bhim upi

                        Original Website: https://quicksell.co
                        Domain:quicksell.co
                        Registered On:[protected]
                        Expires On:[protected]
                        Updated On:[protected]

                        Refund Website Link: https://quicksell.co/s/online-payment/related-problem-sulotion/yp9

                        All these phone numbers are available on Phonepe and Paytm for receiving payments... They are active since 2016 and their all accounts are still active.
                        ये online chor लोगो से रिफंड के नाम पर उनके पैसे धोखे से छीन रहे है...
                        ये सभी फ़ोन नंबर भुगतान प्राप्त करने के लिए Phonepe और Paytm पर उपलब्ध हैं... ये 2016 से सक्रिय हैं और उनके सभी खाते अभी भी सक्रिय हैं।

                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]

                        Gmail: [protected]@gmail.com
                        Site: https://quicksell.co/s/online-payment/related-problem-sulotion/yp9

                        Rajasthan phonepe refund scam-------See Screenshots also.

                        CyberCrime Alert always with you...For more visit Youtube channel.

                        अगर आप इस तरह के सकाम से खुद को बचाना चाहते है तो इस यूट्ब चैनल पर विजिट करे: https://www.youtube.com/channel/UC5Vin2VxrJm10QIBF_5gdbg
                        +6 photos
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                          1
                          123Yuvi
                          Jul 22, 2021
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                          Address: Virar east Mumbai Maharashtra

                          Kindly assist me I received Rs 1000 in phone pe it shows transaction successful but I didn't received any kind of money in my bank account
                          PhonePe customer support has been notified about the posted complaint.
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                            R
                            Ramdev Thakre R S
                            Jul 20, 2021
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                            Address: Khandea

                            Unblocked my account sir
                            PhonePe customer support has been notified about the posted complaint.
                            Jul 20, 2021
                            Updated by Ramdev Thakre R S
                            No complete sir unlock to account my

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                              S
                              Samiksha_6014
                              Jul 19, 2021
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                              Address: Ranpise nagar professor colony akola maharashtra
                              Website: Phonepe

                              I've paid the electricity bill through phonepe but the Bill payment has not reflected in the mahavitaran site ...
                              The transaction ID is P2106261809471828588781
                              Plz do check this and do the needful as soon as possible
                              PhonePe customer support has been notified about the posted complaint.
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                                P
                                PRAKASH MEDICHELMA
                                Jul 19, 2021
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                                Address: Adilabad
                                Website: phonepay

                                On 14 JUL 2021, Transfer from[protected]UPI/CR/[protected]/TADIGOPP/SBIN/[protected]/Payme

                                AMOUNT DEBITED
                                BUT

                                On 14 JUL 2021, Transfer to[protected]UPI/REV/[protected]

                                amount not received
                                PhonePe customer support has been notified about the posted complaint.
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                                  S
                                  Sunny7892
                                  Jul 18, 2021
                                  Resolved
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                                  Resolved

                                  Respected sir,
                                  I am Sunny Dubey and my phonepay number is [protected] I want to say that I have booked train ticket on 16th July 2021 I have make payment and money was debited from my account but ticket was not booked.I have attached my both accounts details screenshot with this mail.Kindly please refund my money as soon as possible.

                                  Thanking you
                                  +2 photos
                                  Nov 10, 2021
                                  Complaint marked as Resolved 
                                  After Compliant Company has been sent money to my account within 48hrs.
                                  PhonePe customer support has been notified about the posted complaint.
                                  Jul 18, 2021
                                  Updated by Sunny7892
                                  I didn't get any solution still now.My money was debited I want my money refunded.
                                  Jul 18, 2021
                                  Updated by Sunny7892
                                  Kindly please check and provide me the solution.
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                                    H
                                    H P gaming
                                    Jul 18, 2021
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                                    Address: Dehgam

                                    I sent 8000 money to him and he is fraud with me plzzz give me my money back plzzzzz
                                    +2 photos
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                                      M
                                      Mr Piyush
                                      Jul 17, 2021
                                      Resolved
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                                      Resolved

                                      Payment successful but money not credited to receivers bank account.

                                      On 12 july i made a transaction of rs2000 the money is debited and succesfull transaction message is received but money isn't credited to receivers bank account. Please look into this and refund it if possible. Iam attaching the proofs....
                                      +1 photos
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