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PhonePe — beneficiary account not credit but debited from my account

I transfer 5000 rs on[protected] via phonepe, debited from my account and the showed me transaction was successful but receiver till now has not received money and not refund my account, please resolve my problem
Mob no. [protected]
Utr[protected]
Transaction id:- p1901232228277709304600

Please refund my money
beneficiary account not credit but debited from my account
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Complaint Status


[Jan 31, 2019] PhonePe customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: ShareTweet

Comments

I have transferred money on 26th Jan 2019
Amount debited from my account but not credited to receiver, still it's showing pending.. they they are replying in msg it's take 7 days..

I sent the amount to account holder [protected] on 23rd 30000 and 30000 on 24th and 30000on 25th but account holder does not receive the amount yet till after 5and 6 days

07/01/2019 fund transfer to my friend kathiravan SBI account. But Amount debited successful in 07/01/2019 my IOB account. But not credited in transferee's SBI account. Please solve and repay my transfer amount ₹.1000/-.
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    PhonePe
    Customer Care Service
    Customer satisfaction rating
    7%
    Complaints
    2457
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    PhonePe Phone
    +91 12 4678 9345
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    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
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