PhonePe — cash back not received

Address:

Dausa, Rajasthan, 303313

Dear sir
My account name is raghu atolia [protected]
Sir maine jio recharge first wrong no rs 399 deduct rs 399 in account & rs 60 receive cash back, recharge fail return rs 339.
Repeat recharge rs 399, rs 339+60=399 deduct account.
Total deduct from account 399+399=738
Return in bank account and cash back = 339+60=399
Cash back 60 not received