PhonePe — cashback didn't credited

I did a money transaction at one of the Patanjali stores in Hyderabad on 23rd November for which I was supposed to get the cashback from phonepe as per their offers but I didn't received the cashback even after 48 hours of transaction. I raised a complaint in phonepe app but no response has come till now.

Please look into the matter and do the needful as soon as possible.

Thanks