PhonePe — complaint against blocking money

Bhavya nahata

from Pune, Maharashtra

Address:

Ashford Park View, Bangalore, Karnataka, India, Pune, Maharashtra

Respectes sir/maam
I added 1000 rs approximately from debit card but not able to withdraw the same tje customer care says that you have to do kyc first which is not available neither offline nor offline and with this reason phonepe has blocked my money, as i am going through financial crisis i was supposed to pay my debt to financer by adding 1000 in 34000 but now as they have blocked my i have been charged intrest again please take action as soon as possible i have already paid the intrest 3150 @9% on 35000 because of phone pe.
Please revert back.

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Comments

Sandip Nangare

from Delhi, Delhi

Payment not resive in bank accounts

Deepali Velaskar

from Nashik, Maharashtra

On olx, I advertised my salon The Heaven, I received a call from him, he showed interest in making a prescription. For this, he was going to give me 3200, 000. After that he asked for my id and opted which I did not give, then he requested on bharatpe which I received the request in a hurry of transation and my account was debited 10000.

BharatPe Customer Care's response, Oct 24, 2019

Sorry to hear this! We request you to kindly share your phone number at support@bharatpe.com so we can reach out to you for better assistance. Your cooperation will be appreciated here.

shovnak

from Mumbai, Maharashtra

I transferred 2600+ amount to megamart through phonepe wallet on 30th September. I have raised ticket regarding it on the same date. Now, Customer service is not working on it. Its been 15 days my money is pending with them.
I want strict action to be taken on Phonepe for misbehaviour.