PhonePe — credit then debited after few second and did not get back

Address:560068

Yesterday i made a payment to one shopkeeper and i used phonepe app to do that, i sent 2500 rupee to that guys and he received a message saying 2500 amount got credited but after few second backs the same amount got debited from his account and still the amount is in air, neither it has back credited to my account or nor to his account.
I got transaction history from him there was one transaction with upi/rev/{protectednumber}.. Updates,
Now the phonepe customer says, call to the respective bank because they got the confirmation message from the bank that the amount was successfully credited to the respective account... Let me ask this to shopkeeper guys if he tells (After sbi customer care talk) it was a mistake from a phonepe then, i won't take a second to uninstall this app. Thank you
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PhonePe customer support has been notified about the posted complaint.
Feb 20, 2019
Updated by Urp15
This was just information which was given to me from the phonePe customer care and the PhonePe customer suggested to wait for a week, but now its almost one month but still I did not get my money back, please help me on that.
Complaint comments 

Comments

2200rs debit 7/1/2019 ko bank no response to kaya karu plese give me positive support
Mene phone pay customar care me bhi call kiya kuch huva nahi.
Tp ab refund kliye kaya karna hoga
My co:[protected]

Iam trancefer to 3000 to syndivate to sbi bank
money debit and status sucess but money not creaditge to reciver
sender phone pay number [protected]
and reciver phone pay number [protected]
may be i lost my money still 11days of this trance
plz solve my problem

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