[Resolved] PhonePe — deduction of 2250 rs. and not refunded yet.

Monika Narayan

Address:

Mahavir colony kanjhawala Delhi -81, New Delhi, Delhi, 110081

I had made a transaction of RS. 2250.on 20 January 2019 which was failed due to technical issue and RS 2250 debited from my account which was not refunded me yet. It's two month over now but the phone pe did not refund my money. I had raised a chargeback to my SBI bank but they demanded me the complain number which was not provided by the phone pe to me . Plz help me earlier.

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Mar 14, 2019

Complaint marked as Resolved

Phone pe answer me on every email - [email protected] and only one time call me to register my complaint on 7065149117. But always says that refund will be provided by SBI bank. SBI bank says that talk to phone pe and registered your complaint with phone pe not mine. Both the banks did not take an action toward my failed transaction of 2250 refund. Phone pe did not provide me any complain number.

PhonePe customer support has been notified about the posted complaint.