PhonePe — electric bill payment done on 2nd june not got receipt and payment deducted

Address:

502, A wing , Maitri residency 2, near Poisur Gymkhana Kandivali west, 400067

Sir, From 2nd June I made a payment from Phone pe for Tata power bill payment of Rs 2615/- and it is not credited to the biller and not back to me. I have several times called phone customer care but every day taking 1 day time and not resolving the same Ticket ID 57175853 raised by Phone pe for resolving the issue but 4 days passed not resolved the issue at all. Payment deducted from my HDFC account 2nd june ref no 641769.