PhonePe — electricity bill payment failed 2 times but money not refunding me.

ashishv1230

from Lucknow, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226020
Website:	phonepe.in

Dear sir, i pay my electricity bills of 3160 rupees through phonepe app. First time it getting failed but my bank balance is debited. They didn't send me money. At same day same time i pay agained same amount electricity bill 3160 now it is show pending and my balance again deducted and it show pending transaction more than 24 hours. The customer tell us for wait 24 hour and now they tells us 72 hr. My 6320 rupees lost they didnt make complain plz help us plz sir.

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PhonePe customer support has been notified about the posted complaint.

Jan 22, 2019

Updated by ashishv1230 My contact number [protected]
Phonepe account [protected]

Jan 22, 2019

Updated by ashishv1230 Phonepe account
Name:- ashish kumar
Email:- ashish.[protected]@gmail.com
Txn ID:-T1901201631219574981385
N1901201657240785632878

Plz contact me on this [protected] number. I will provide every detail to confirm my identity. Plz help us my 6320 rupees is lost. Phonepe not recived call from another number. They told us to call from same number. Plz sir help us. Refund my 6320 rupees request so i can i get my rupees.