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PhonePe — fund transfer from sbi to sbi 10000 rs failed

I have transfer 10000rs from sbi a/c-[protected] to sbi a/c-[protected] via phonepe on 26th jan 2019
But transaction failed, but amount us deduct from my a/c-[protected]
Phonepe custmer said to me 'amount is struck at sbi bank,
Sbi branch manger said ti me 'amount is kept at phonepe persons
What i will do
What is the procedure for get refund my amount
Phone pe no-[protected]
fund transfer from sbi to sbi 10000 rs failed
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Complaint Status


[Jan 29, 2019] PhonePe customer support has been notified about the posted complaint.
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    PhonePe
    Customer Care Service
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    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
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