PhonePe — Money debited but order failed. Didn't give me refund yet.

Address:

Bangalore, Karnataka, 175141

I was purchasing on myntra through phonepe upi option in 23rd june 2017. Somehow my order failed but money got debited. Its still in pending transactions of my phonepe app. I called customer care many times but they aren't helping. Initially my complaint id was 1108892 and they asked me to wait for 7-9 working days. Now after more than 10 days they changed the complaint id and asking me to wait again for a week. I am sharing the screenshot of my transaction of 4694.66.