PhonePe — Money deducted but not credit to merchant account

Dear Sir,
I have made a transaction of Rs 4039.00 through PhonePe App to FORTIS HOSPITAL LIMITED KOLKATA on 13.11.2021 at 12:54PM the said amount debited from my account but not credit to merchant account yet i have contacted Fortis reply not received. I also contacted PhonePE customer support panel through APP but not reply. still waiting for their response.
The Trasaction ID of The Same: T2111131254067179001074 dated 13.11.2014 at 12:54PM
Ticket No of PhonePE is :[protected] dated 14.11.2021 at 04.05.20Pm
:[protected] dated 14.11.2021 at 04.08.46 Pm
:[protected] dated 15.11.2021 at 6.43.31PM
Please look into matter and help us in getting my money Back.