[Resolved]  PhonePe — money deducted but train ticket not booked

Hi team,
Phone pe transaction id: p1809262216573428963723

I purchased ticket in irctc through phone pe account. My money 650 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount...

Regards,
Yozan
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Oct 31, 2018
Complaint marked as Resolved 
After i dropped the complaint in consumer forum i received mail from phonePe team says that they would refund my money back
PhonePe customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello,
Transaction id: C1907150941212922339976.

Please find attached booking screenshot for your ready reference. As shown, my money is been deducted but ticket not confirmed or generated.

So kindly request you to look in to the matter and resolve it for refund.

Regards,
Jadhav

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