PhonePe — money refund no get

payel saha1

from Kolkata, West Bengal

Address:

Birbhum, West Bengal, 731234

On 1st September i transfer money..it get failed but also debited.. but its going to 29 days and my money is not credited on my acc..tranjuction id is - P1809010009590890945002..then i call phone pe they told me wait for 7 days..they didn't pay my money.. then again i call after 7 days then they said wait for 5 days.. again i call after 5days they said please wait for 4 days again..and when the days are came to end they will say wait for 4 days or 5 days..now recently oneday they told me that money was not deducted it is not they are fault please check, it is bank problem..then i filled charge back from but bank says that we already send the money to service provider..but phone pe still ignoring it..and now their are no reply from them..i send emails them but...they take time 27 sep to resolve it..but they are not responding me... please please please help me..i am a student.. it is very hope less..

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Sep 30, 2018

Updated by payel saha1 on 1st September i transfer money..it get failed but also debited.. but its going to 29 days and my money is not credited on my acc..tranjuction id is - P1809010009590890945002..then i call phone pe they told me wait for 7 days..they didn't pay my money.. then again i call after 7 days then they said wait for 5 days.. again i call after 5days they said please wait for 4 days again..and when the days are came to end they will say wait for 4 days or 5 days..now recently oneday they told me that money was not deducted it is not their fault please check, it is bank problem..then i filled charge back from but bank says that we already send the money to service provider..but phone pe still ignoring it..and now there has no reply from them..i send emails them but...they take time 27 sep to resolve it..but they are not responding me... please please please help me..i am a student.. it is very hope less.