PhonePe — money status

Address:

a-38, marwar nagar mahamandir, Jodhpur, Rajasthan, 342006

Hey my name jaiprakash
My account number-[protected]
Recently before' 1 month ago on 3 sep i did a jio recharge on jio app and payment to phonepay app but recharge is not success and my amount is deducted in phonepay and bank account then i contact to phonepay cutmore they said to me we sent amount but your banking is not credit your amount in your account then i call bank cutmore care he said to me give a reference number 1964867
My problem is not solutions soo i request please solve my problem