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PhonePe — money transfer did not happen to self from a self account whereas money got deducted

Address:Bangalore, Karnataka

(Upi ref no:[protected] i have credited 10000 inr to my ubi bank account from my pnb bank account via phonepe app as "to self" transaction on 05-03-18. My money got deducted from pnb bank as money credited to ubi account, but ubi bank account has not recieved any money. My pnb got debited of 10000 inr which is not transfered yet to my ubi bank account.
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Sir i made successful referrals on this number [protected] and owner of this number Complete all procedure like app install successful and complete bank account detail but both not receive Cashback till now.
Please resolve this problem as soon as possible
Thankyou
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