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PhonePe — Mutual Fund Withdrawal

I have invested in Mutual funds via Phone Pe and while withdrawing i am getting an error as KYC pending or Balance will be NIl. but when i checked the same both my KYC is updated in CAMS and my folio account was fully withdrawn i.e all the units are sold as on today.
where is the money it is not yet credited to my savings account yet almost 2 months have passed and my 2nd complaint will be to SEBI.
Is Phone Pe playing an Scam with Retail investor?
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    +91 12 4678 9345
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    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
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