PhonePe — online refund issue

Address:811311

I have made a transaction in myntra through phonepe. I cancelled the order due to some reasons. It is about 2 weeks ago 6th july i made this transaction. they already credited their process. But i didn't get my refund back from phonepe. I have contacted phonepe by several times. but they didn't even reply me properly . I have waited 14 days for my refund . I am attaching their reply with this complaint. Please refund my amount as soon as possible. Phonepe customer support saying that they already finished their refund procedure and ANR number attached hereby screenshot
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By mistake deactivated phone partly wallet & lost my balance of 179.50. Now customer care is not activating my wallet & not giving me back my money.
I want my wallet should be active & want my money back

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