PhonePe — paid for the service couldn't get the service and your experts are not resolving saying the thing over and over again

I've purchased google play gift code from phonepe and my balance deducted and transaction was successful but still i didn't get my code, i've waited 24 hours but same thing no resolve their experts texting me the same thing over and over again wait 24 hours but its more than 24 hours still i didn't get any code,
Literally this is not first' time maximum time phonepe screwing me and making lot's of trouble,
Please help me out this last time
Maybe its the last horrible experience with this stupid app, resolve this issue then i've to uninstall this shiit from my phone.
Regards from a very disappointed customer who is never gonna recommend this app to anyone of his family and colleagues.