PhonePe — payment of bsnl broadband landline bill through phonepe wallet

cnu728

from Mysore, Karnataka

Address:

533232

Bsnl boradband landline bill failed
Issue with transaction id : nx[protected]
I paid bsnl broadband landline bill of rs 298 through phone pe wallet. I got a successful transition message. I didn't get a transaction failed message. Let me know why this happen. Your cheating us digital wallet. Still the amount not refunded to my account or wallet. The customer care number[protected] seems to be a fake one. Keep on saying executives are busy and has a huge volume of call.

So concern team kindly take action on this.

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PhonePe customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by cnu728 I paid my bsnl broadband land line bill through phonepe wallet on saturday, 17th february 2018. Transaction id is nx[protected], i received a message from phonepe "transaction successful" and 298/- rupees deducted from my phone pe wallet. But in bsnl payment portal, it shows my broadband bill is still due? I want to know why it was happening? And how to recover my wallet amount? Please help me.