PhonePe — payment unsuccessful

Address:

629004

I have paid my bsnl payment through phonepe and i got the successfull transaction message. But in my bsnl portal i still have a due amount. This is the message i recieved. Payment of rs.566 for bsnl landline landline bill ([protected]) via phonepe (Transaction id: n[protected]) has been successfull.
I need to be resolved immediately as soon as possible.
Digital payments deliberately cheating people. This is not fair.
Do neccessary steps and resolve mine.