PhonePe — phonepe money credited and auto debited but not credited again

Hello sir,
I want to register a complaint as i did a transaction of rs. 12000/- from my state bank of india account [protected] through phonepe on 20th december with mobile number [protected]. Transaction id-p1812202146270376961345
Utr[protected]
After the transaction the money credited to receiver account and after a few minutes that rs. 12000/- auto debited from receiver account with showing a description
"to transfer upi/rev/[protected]"
But that money neither credited to my bank account nor to the receiver account.

I have already register a complaint at phonepe team. But they can't solve the matter and the matter is as it was before.

Kindly help me to get my money back.
+2 photos
Was this information helpful?
No (0)
Yes (0)
PhonePe customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3467
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information