PhonePe — Phonepe sbifastag recharge payment issue

Ravindrakj22

Address:

Ravindra jain

I recharged my fastag on 6th march account via PhonePe for sbi fastag recharge of amount of 250/- and no transaction got credited to the Fastag account whereas Phonepe has given the UTR no. for the same transaction with the message of transaction Successful.
I want the refund of the debited amount which has got not credited to fastag account.

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May 08, 2021

Updated by Ravindrakj22 Issue still not resolved .we have received same reply from HDFC after one month that Transaction is successful from their end and as per SBI Fastag statement, there is no credit. Then where the amount is lying. Please help and resolve the issue to get my money back. Attaching SBI fastag statement and HDFC communication.