PhonePe — phonepe successful transaction but amount not received in bank account

Address:

At / ramadurga

I had made payment from sbi saving account to my friend syndicate bank account. Through upi app (Phonepe).
The amount is deducted from my bank account and transaction successful receipt is generated, but my friend didn't get any mail or message of amount credited.
Please check and take it as high priority and resolve this as soon as possible.

Phonepe transaction is as below:-
Date & time of transaction: 03 actomaber 2019 (04:55 pm)
Utr no:[protected]
Txn. Id: p19100316551990057381943
Paid from mobile number:- [protected]
Paid to mobile number:- [protected]

Sbi account details:- (Amount sent from)
Bank account: sbi saving account
Account no: [protected]
Ifsc: SBIN0041107
Customer name - Devaraj Lamani
Sent Amount- 30050
Syndicate bank account details:- (Amount sent to)
Bank account: syndicate bank
Account no: [protected]
Ifsc: SYNB0000506
Customer name - vittal y kambale

Please help us here.

Thanks & regards,
Devaraj lamani

phonepe successful transaction but amount not received